SKILLBRIDGE Internships

Office of Aging Services

Job Title: Care Manager Internship

The Care Manager internship will support SeniorLine staff in the Information and Assistance unit (I&A). The Information and Assistance unit is the "front door" to aging services such as basic needs, caregiver support and protective services in Allegheny County. All tenured SeniorLine staff members are AIRS (Alliance of Information and Referral Systems) certified, a nationally recognized credentialing program, and utilize person-centered counseling (PCC). The I&A call center handles around 44,000 calls a year and 100 calls a day. Responsibilities of the intern may include researching providers, following up on referrals, documenting interactions and anything else the Care Manager asks in order to meet the needs of each older adult requesting service.

Office of Administration

Job Title: Client Support Team Interns

The Client Support Team oversees the IT infrastructure at ACDHS. ACDHS is recognized nationally for its data warehouse built over 20 years ago and continually upgraded to include both a comprehensive view of a client's history as well as an analytic framework to ensure each client receives the level of support most likely to lead to positive outcomes. The Client Support Team ensures that ACDHS staff and providers have access to that technology at all times. The Client Support Interns will build broad skills across a spectrum of hardware and software solutions used throughout ACDHS.

Job Title: Facilities Interns

DHS staff operate from various locations including the headquarters in downtown Pittsburgh as well as regional offices scattered throughout the county. The Office of Administration supports these offices through its Facilities Management Team. The Facilities Management intern will support this team by assisting in coordination with various landlords and suppliers, fielding calls from staff members reporting issues and/or requesting services, and participating in assessments and identifying gaps in services.

Facilities Interns must:

• have a valid driver's license.
• be able to lift 75lbs.

Office of Children, Youth and Families

Job Title: Caseworker Interns (for candidates with 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences)

Caseworker Interns will go through the "Foundations Training" (of the University of Pittsburgh's School of Social Work, Child Welfare Resource Center) to become certified Child Welfare Caseworkers. Following that training, interns move into field work where the focus turns from the acquisition of knowledge to the application of skills and knowledge to actual practice situations. When an Intern completes their field instruction, they should be ready to enter the profession. The ideal way for Interns to acquire responsibility for meeting casework standards of practice is to use the "shadow, co-lead and lead," model of learning.

Job Title: Caseworker Aide Interns

Candidates without the required credit hours outlined above can apply to become a Caseworker Aide. In this position, they work to assist children and families in the CYF system. Core responsibilities include:

• Transporting children to medical and mental health appointments, drug and alcohol programming, court hearings and supervised visitations with parents or birth families
• Supervising court ordered visitations between children and parents or birth families
• Documenting the supervised visits through written summaries

Office of Community Services

Job Title: Service Coordinator Interns

DHS Service Coordinators serve as the first contact for vulnerable people who need services and support. One avenue to access this support is the Allegheny Link. The Link provides Coordinated Entry as the single access point for the Allegheny County Continuum of Care. Its Service Coordinators strive to simplify and streamline access to any and all homeless and housing services through a fair and equitable lens. Interns will assist the Coordinators in some or all of the following responsibilities:

• Engage clients and professionals with dignity and respect and to ensure a positive experience
• Determine through open conversation and informal needs assessments what immediate needs the clients have and assists with addressing those needs
• Provide preliminary eligibility screening for other publicly and privately funded programs in addition to the presenting need
• Educate clients about program options available, assisting with planning for success with those options
• When needed, advocate on client's behalf and, when appropriate, assist client to empower themselves to advocate on their own behalf

All internships will include time for independent study using the DHS Learning Management System.

Requirements:

• All applicants MUST be active service members in your last 180 days of service.
• Background checks for all positions will be required and may include but are not limited to child abuse, criminal and FBI clearances.

How to apply:

Please complete application on this site and provide a cover letter that identifies which job(s) you are interested in and why you are well-suited for it/them.

About Allegheny County Department of Human Services (DHS)

In Allegheny County, we appreciate people who think big, act boldly, and care about making a difference. You don't have to be from here to feel at home, or to make your mark. With only 1.3 million people in the County, it's small enough for motivated people to get things done. Allegheny County's Department of Human Services (DHS) is a perfect place to get things done that directly affect people in need of a positive and lasting way. We help children grow up safer and healthier, older adults remain able to live independently, and neighborhoods to thrive. Our mission is to improve the health and well-being of people in Allegheny County.

DHS is the largest agency in Allegheny County government, with a budget of more than $1 billion. DHS serves over 200,000 people a year through services that include: Protecting children and youth from abuse and neglect and preventing future occurrences of maltreatment; improving child wellness though family support, home visiting, early intervention and in-home services; providing treatment for behavioral health issues such as substance use disorders and mental illness; managing the care of adults with intellectual disabilities; preventing unnecessary nursing home stays; and services that prevent homelessness and provide shelter and housing for families and individuals.

Why DHS?

• It is innovative. Most recently, the national attention and awards we've gotten are for how DHS integrates data and uses it to improve the safety and well-being of children through tools that support front-line staff in making decisions (using predictive analytics).
• DHS is committed to equity - for our staff, our providers, and community members.
• DHS values strong, assertive leaders. We do not hire yes-people.
• You can make a big impact here. We stand out as one of the best human services organizations in the country. But we need problem-solvers, innovators, and terrific leaders to join our team.

"DHS strives to be the kind of place where a diverse mix of talented people want to come to grow and do their best work."