Operations Manager - 37605

Job Description

Position Summary

An experienced engineering Operations Manager is needed to oversee the resourcing, support functions, efficiencies for a $1B+ research, development, test and evaluation (RDT&E) contract. The individual will work as part of a senior leadership team, reporting directly to the Director/Program Manager. The Operations Manager position will work with both a Chief Systems Engineer and Test engineer supporting their requirements for all technical and business support aspects, and resourcing for the development of innovative solutions to address warfighter needs for emerging and new capabilities and technologies. The customer is responsible for developing practical solutions to urgent problems and rapidly integrating solutions into testable and functional prototypes. They desire new and innovative technical solutions that will require advanced principles, theories, and concepts. Requirements will cross a variety of areas to include directed energy, alternative energy, cyber threats, hypersonics, data dissemination, multi-domain situational awareness and command and control (such as cyber, space, air), artificial intelligence, and large data dissemination, analytics, and visualization.

• Oversee and resource highly complex and advanced engineering work concerned with the design, evaluation, planning, testing and evaluation in support of solution development, engineering analysis and research for multiple efforts.
• Build operational policies and strategies that keep the organization functioning smoothly. Individual will oversee various company financial processes, like auditing, reporting and budgeting to ensure the programs stays in sound financial standing. Will collaborate closely with Human Resources (HR) on staffing.
• Will work continuously to analyze organizational processes and will find ways to enhance employees' work quality and productivity while working with the Deputy Program Manager Quality Manager (QM) and CPI expert.
• Supports a significant portfolio of resources to include functional Subject Matter Experts (SMEs) that support a wide range of emerging technology; functional area experts that have a deep understanding of mission systems in areas such as C6ISR, and domain experts that work across systems dedicated to Space, Land, Air, Sea, Undersea. The Operations Manager allocates these SME resources on a priority system that requires an extensive matrixed organization.
• Prepares and presents briefings to program leadership, customers and sponsors on unique technical contributions planned, in progress, or projected in support to the contract. These briefing are focused on justification of resource allocations, priorities, standard operating procedures, and engineering staffing methods. Conducts briefings with staff to communicate decisions, processes, and practices relevant to the contract.
• Leads a multi-disciplined "back office" and engineering team managing the technical performance of the program meeting technical requirements including subcontracted elements. Serves as the definitive authority for all aspects of support functions from the program management team to include HR, Cost and Accounting, Procurement, Subcontracting, Contracting, and resourcing.

• Complies with all corporate and government policies and procedures, including quality assurance and security procedures in the performance of duties. Establishes and monitors standards for internal quality programs. Provides recommendations for improvements to existing quality systems or applicable company procedures.
• Works across DoD lines of organizations to include Services and COCOMS in support of program development and technical execution on technically complex, high impact programs. Ensures resources meet needs of technical direction and conducts execution oversight for high visibility technically complex programs. Applies expert knowledge of scientific practices and principles in formulating resource solutions for technical applications in broad areas of assignment.
• Maintains a liaison role on technical matters with staff and customers and acts independently to uncover and resolve resource challenges associated with the development and implementation of operational projects. This will include elements outside of DoD to include non-traditional commercial and academic establishments.

• Advises senior management on challenging resource technical issues, assures the use of senior technical resources across the organization on multi-disciplinary problems, and provides technical guidance and leadership to senior management, program, and technical staff. Establishes peer groups of senior technical staff to periodically review technical plans, results, and work products from the organization for continuous process improvement (CPI).

• Bachelor's degree in engineering or science and 10+ years of prior relevant experience or Master's in Systems Engineering or science with 5+ years of prior technical and leadership experience, with demonstrated expertise in systems integration

• Active Top Secret clearance and eligiblity for access to SCI by the Central Clearance Facility (CCF) based on a single scope background investigation.
• Experience with the full systems engineering life-cycle to include requirements definition, architecture, detailed design, test, deployment, and training.

• A Master of Science in systems or test engineering or other scientific discipline
• DOD experience with engineering processes, resourcing and logistics for T&E
• Experience working as a Senior Level Test Engineer in one or more of the disciplines related to cyber, technical integration of new and emerging technologies into legacy systems, multi-domain situational awareness and/or command and control, artificial intelligence, and large data analytics and visualization.

• Comfortable in leadership role, strong personal and professional judgment; individual makes hiring decisions and determines best solution to organizational dilemmas
• Expert knowledge of engineering principles, methods, and techniques.
• Knowledge of T&E related tools, equipment, hardware, and software
• Ability to lead and manage multiple complex technical issues and coordinate diverse technical resources
• Excellent communication, presentation and interpersonal skills and the ability to interface with all levels of customers, employees, teammates, and management to both create and administer policy
• Ability to effectively manage change; adaptability, enabling the Operations Manager to respond quickly to a shifting reality and adjust initiatives and priorities accordingly
• Ability to work in a fast-paced, collaborative team environment; organizational skills and the flexibility to jump from priority to priority, comfortable in a role that juggles a variety of functions and projects
• An understanding of financial and budgeting processes and principles to assess project earnings and spending to find areas for program improvement
• Excellent written and verbal communication skills (both upward and downward)
• Ability to build positive customer relationships