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Facilities and Office Services Specialist

AT Alight Solutions LLC
Alight Solutions LLC

Facilities and Office Services Specialist

Krakow, Poland

Job Summary

  • Represent the Alight Brand in a positive and pleasant way to clients, employees, and guests.
  • Maintain Reception desk at office.
  • Ensure all building facilities adhere to proper safety standards and cleaning procedures.
  • Communicate with external contractors and vendors concerning facility needs.
  • Handle General Accounting Tasks and Office Duties
  • Assist in ensuring security practices are followed in Poland location.
  • Identifies opportunities for optimization and operationalizes processes that increase efficiency, reduce costs.
  • Collaborates with Third-Party Security, Data Privacy, Finance, Legal, HR and business leaders to define and/or streamline processes where dependencies exist with Real Estate Team
  • Oversee building installments and/or refurbishments.

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Key Responsibilities

  • Greet clients and employees at the front desk.
  • Answering incoming calls; directing calls to the appropriate staff; answering general inquires (telephone, e-mail, walk-in)
  • General office duties - Create and distribute general office notices, coordinate office meetings including catering and conference room bookings, help with travel for employees coming into the area, ordering office supplies, processing mail.
  • Conduct regular inspections to identify areas for improvement and develop action plans to address any issues (including interior and exterior areas of the building for cleanliness and general conservation).
  • Assist in the implementation and monitoring of preventative maintenance programs to minimize equipment failure and optimize asset lifespan.
  • Comply with all health and safety policies and procedures.
  • Oversee the maintenance and repair activities of mechanical, electrical, plumbing, and other technical systems in accordance with industry standards and best practices.
  • Handle General accounting - work with vendors to obtain necessary documents for vendor creation, invoice processing, follow-up with AP on payment inquiries.
  • Collaborate with cross-functional teams to provide Real Estate/technical support during new facility startups, renovations, or relocations.
  • Assist in helping oversee onsite building contractors for any installment/refurbishment.
  • Help coordinate facility services in other locations as needed.

Knowledge, Skills, Abilities, and Experience

Knowledge, Education, Certification, Skills & Technical Proficiencies

  • BA/BS in Facility Management, Engineering, or a related field or work experience.

Work Experience

  • Relevant experience of minimum 5 years in Facilities Management
  • Relevant experience of minimum 5 years performing Reception / Office management duties.
  • Proven professional experience in facility management, with strong expertise in technical operations.
  • Familiarity with relevant industry codes, regulations, and best practices.
  • Excellent communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
  • Strong analytical and problem-solving ability to identify and resolve technical issues.
  • Proficiency in computer software applications related to facility management.


  • Excellent communication and relationship management skills, with the ability to manage by influence and build trusted partnerships with internal and external stakeholders at all levels of the organization.
  • Strong cross-cultural skills and experience working with global delivery models.
  • Customer Service orientated.
  • A leader in problem solving.
  • Able to travel if needed.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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Client-provided location(s): Kraków, Poland
Job ID: Alight-R-34838
Employment Type: Other