Job Summary
- Represent the Alight Brand in a positive and pleasant way to clients, employees, and guests.
- Maintain Reception desk at office.
- Ensure all building facilities adhere to proper safety standards and cleaning procedures.
- Communicate with external contractors and vendors concerning facility needs.
- Handle General Accounting Tasks and Office Duties
- Assist in ensuring security practices are followed in Poland location.
- Identifies opportunities for optimization and operationalizes processes that increase efficiency, reduce costs.
- Collaborates with Third-Party Security, Data Privacy, Finance, Legal, HR and business leaders to define and/or streamline processes where dependencies exist with Real Estate Team
- Oversee building installments and/or refurbishments.
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Key Responsibilities
- Greet clients and employees at the front desk.
- Answering incoming calls; directing calls to the appropriate staff; answering general inquires (telephone, e-mail, walk-in)
- General office duties - Create and distribute general office notices, coordinate office meetings including catering and conference room bookings, help with travel for employees coming into the area, ordering office supplies, processing mail.
- Conduct regular inspections to identify areas for improvement and develop action plans to address any issues (including interior and exterior areas of the building for cleanliness and general conservation).
- Assist in the implementation and monitoring of preventative maintenance programs to minimize equipment failure and optimize asset lifespan.
- Comply with all health and safety policies and procedures.
- Oversee the maintenance and repair activities of mechanical, electrical, plumbing, and other technical systems in accordance with industry standards and best practices.
- Handle General accounting - work with vendors to obtain necessary documents for vendor creation, invoice processing, follow-up with AP on payment inquiries.
- Collaborate with cross-functional teams to provide Real Estate/technical support during new facility startups, renovations, or relocations.
- Assist in helping oversee onsite building contractors for any installment/refurbishment.
- Help coordinate facility services in other locations as needed.
Knowledge, Skills, Abilities, and Experience
Knowledge, Education, Certification, Skills & Technical Proficiencies
- BA/BS in Facility Management, Engineering, or a related field or work experience.
Work Experience
- Relevant experience of minimum 5 years in Facilities Management
- Relevant experience of minimum 5 years performing Reception / Office management duties.
- Proven professional experience in facility management, with strong expertise in technical operations.
- Familiarity with relevant industry codes, regulations, and best practices.
- Excellent communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
- Strong analytical and problem-solving ability to identify and resolve technical issues.
- Proficiency in computer software applications related to facility management.
- Excellent communication and relationship management skills, with the ability to manage by influence and build trusted partnerships with internal and external stakeholders at all levels of the organization.
- Strong cross-cultural skills and experience working with global delivery models.
- Customer Service orientated.
- A leader in problem solving.
- Able to travel if needed.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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