Senior Manager - IT Agile Portfolio Mgmt - Enterprise & Corporate Solutions

Address: USA-MA-Quincy-1385 Hancock Street
Store Code: Office of CIO - Project Managment (5145438)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

This role is responsible for managing and delivering the annual investment portfolio for IT. They will also be responsible for delivering a portfolio of projects and programs working with the solution delivery/engineering teams. They lead a team of internal and external Project/Program managers and scrum masters to provide project delivery and execution by leveraging the processes, technology, tooling, and governance needed to achieve quality deliveries and attain business value.

• Effectively plan, organize, and direct the completion of large, complex portfolio of projects while managing risks and issues to minimize scope, budget, and schedule impacts
• Act as single point of contact for managing a portfolio of projects working with the solution delivery Vice Presidents: building synergies between unrelated/related projects or programs, aligning strategic business objectives, increasing business value through people management, change control, risk management, and resource management
• Anticipate and aggressively remove obstacles that slow down progress, escalate and mitigate risks/issues to multiple levels of management, including executive leadership teams across the organization
• Partner with solution delivery/engineering teams to drive program planning and delivery for both waterfall and agile projects
• Ensure compliance to project delivery methods, tools, framework, and IT controls.
• Partner with the IT Budget Management team to actively manage and deliver the financial commitments for an investment portfolio of $40-$60M. Partner with finance, project teams, and value stream owners to ensure all financial cadences (e.g., quarterly budgeting cycles, month-end closings, etc...) are supported by and aligned to portfolio financials
• Partner with the IT Release Management function to identify interdependencies and risks across the IT project portfolio.
• Create and maintain portfolio resource plans (in coordination with resource managers) that account for all resource capacity and utilization across the IT function while informing internal capitalization projections
• Manage supplier performance to ensure that contractual agreements are met
• Key partner for change management to support building an organizational readiness and change management plans to successfully execute new initiatives
• Monitor portfolio health through OKRs and portfolio metrics and financial status against relevant constraints, including strategic investment guidance, portfolio budgets vendor contracts, and operating budgets.
• Apply concepts of Lean Portfolio Management, driving a focus on driving the delivery of value to customers through the creation of products and solutions
• PMO Maturity, Process & Tools:
  • Execute upon and contribute to process improvements and best practices across PMO to support delivery excellence
  • Actively drive the transformation of waterfall projects to agile
  • Support the agile/scrum teams to effectively follow agile methodology
• Lead and inspire IT teams in project & program management to develop and establish a high performing, service driven culture committed to failing fast, leaning out waste, and delivering business value
• Ensure operational stability of a 24/7/365 grocery retail environment by providing PMO support to the planned and unplanned deployments which may require support during off-hours, weekends, and holidays.

• Bachelor's degree in relevant professional field of study.
• Masters Degree in Computer Science or Technical field and Masters Degree in Technology and/or Business related field; equivalent trainings/certifications/experience equivalency will be considered
• 8 or more years of equivalent experience in
• relevant job or field of technology, at varying levels of project/program management.
• 5 or more years of equivalent experience in an advanced role or technical capacity, leading teams directly or indirectly.
• 5 or more years experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills.
• Project management certification a plus, but not required. Emphasis is on demonstrated use of PMP, Scrum, Agile, etc.
• Working knowledge of agile methodology and agile tools (Jira)
• Thorough understanding of enterprise software development lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile methodologies
• Bring a data-driven approach to decision making, both in day-to-day activities and when helping others make strategic trade-offs
• Self-starter with the ability to lead teams through ambiguity to solve problems and drive results
• Strong organizational, communication, interpersonal, relationship-building skills conducive to collaboration; able to work well in a cross-functional environment
• Excellent analytical and problem-solving skills with a history of hands-on, detail orientated
• Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike
• Financial Acumen
  • Interpreting and applying understanding of key financial indicators to make better business decisions
  • Understands the meaning and implications of key financial indicators
  • Uses financial analysis to generate, evaluate, and act on strategic options and opportunities
• Communicates Effectively - Developing and delivering multi-mode communications (verbal and written) that convey a clear understanding of the unique needs of different audiences
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives

• Post graduate degree advanced training and or certifications in relevant field/s of study preferred.
• 5 or more years experience in Agile teams and Product/Platform based operating model.
• 5 or more years experience in leading teams or advancing technical capability in teams.
• Experience in retail or grocery preferred. 3+ years as a Scrum Master
• Experience with lean portfolio management
• Experience with transforming from waterfall to SAFe
• SAFe certification
• Proficiency working in and managing agile, SAFe, scrum teams (scrum of scrums), lean teams
• Experience delivering projects in retail industry.