Address: USA-MA-Quincy-1385 Hancock Street
Store Code: Commercial Systems (5157942)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose
We are seeking a Digital Product Manager to drive the development and optimization of digital products that enhance our omnichannel grocery retail experience. This role will collaborate with cross-functional teams to deliver innovative technology solutions that support customer engagement and operational excellence across multiple touchpoints. The successful candidate will be responsible for managing product roadmaps, defining requirements, and ensuring seamless integration between digital platforms and operational systems.
Want more jobs like this?
Get jobs in Quincy, MA delivered to your inbox every week.
Working closely with engineering, design, operations, and business stakeholders, you will translate customer needs and business objectives into actionable product strategies. This position requires a strong analytical mindset, excellent communication skills, and the ability to navigate complex retail technology ecosystems while maintaining focus on measurable customer and business outcomes.
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations includeChicago, IL,and Quincy, MA.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties and Responsibilities
Product Development & Execution
• Develop and maintain product roadmaps aligned with business objectives and customer needs across omnichannel experiences
• Conduct market research, competitive analysis, and customer feedback analysis to identify product opportunities and inform strategic decisions
• Prioritize feature development based on business impact, technical feasibility, and resource constraints
• Write detailed product requirements, user stories, and acceptance criteria for engineering teams
• Work closely with UX/UI designers to create intuitive and user-friendly digital experiences
• Manage product backlogs and sprint planning in collaboration with engineering teams using Agile methodologies
• Organize independently, manage multiple concurrent projects, and lead solutions that deliver business value
• Blend business acumen, technical problem-solving, and agile execution
• Proactively identify issues and collaborate on solutions
Cross-Functional Collaboration
• Partner with operations teams to ensure digital products support fulfillment, inventory management, and customer service processes
• Collaborate with marketing and merchandising teams to optimize customer acquisition, conversion, and retention strategies
• Work with data and analytics teams to establish KPIs, track product performance, and drive data-driven decision making
• Analyze product performance metrics and customer data to inform iterative improvements and future development
• Ensure product solutions address customer pain points throughout the order lifecycle, from discovery to delivery
Stakeholder Management & Communication
• Present product updates, performance metrics, and strategic recommendations to leadership and cross-functional teams
• Manage stakeholder expectations and communicate product decisions, timelines, and trade-offs effectively
• Document product decisions, learnings, and best practices to support knowledge sharing and continuous improvement
• Lead product review meetings and maintain transparent communication channels with all project stakeholders
Qualifications
- Bachelor's degree in a relevant field or equivalent experience
- 5+ years of relevant experience
- 3-5 years of direct experience in a digital environment
- Experience in Agile development and managing iteration-level deliverables
- Data-driven mindset with a proven track record
Preferred Qualifications
- Consulting or product management experience
- Analytics, prioritization, interpersonal communication
- Problem-solving, presentation, project management, and planning
- Building partnerships based on trust and accountability
- Managing multiple projects across ideation, execution, and delivery
- Influencing peers and senior management across technical and non-technical teams
- Working in fast-paced, deadline-driven environments
- Attention to detail, deadlines, and reporting
- Leading cross-functional teams through ambiguity
- Delivering multi-mode communications tailored to different audiences
Salary Range: $ 115,760 - $173,640
#LI-KK1 #LI-Hybrid
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
Job Requisition: 431830_external_USA-MA-Quincy