Manager II Risk & Controls ERM and Strategic Risk Assessment

Category/Area of Expertise: Accounting/Finance
Job Requisition: 444063
Address: USA-PA-Carlisle-1149 Harrisburg Pike
Store Code: Risk & Controls (5139189)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Primary Purpose:

The Manager, Risk & Controls - ERM and Strategic Risk Assessment supports the development of Ahold Delhaize USA Enterprise Risk Management (ERM) framework and leads risk assessments and control design for large-scale strategic and operational projects. This role also ensures effective process controls and KPI reporting.

As part of the second line of defense, Risk & Controls (R&C) function partners with senior leadership to identify, assess, and mitigate key financial, operational, compliance, and strategic risks.

Key responsibilities:

• Lead risk assessments for major initiatives and transformation programs
  • Examples: risk profiles, heat maps, risk registers
• Design and implement internal controls to address project risks
  • Examples: control matrices, RACI charts, process flow documentation
• Enhance the ERM assessment approach, incorporating key risk indicators (KRIs)
  • Examples: KRI dashboards, trend analysis reports
• Collaborate with internal stakeholders to align risk and control activities
  • Examples: stakeholder engagement plans, control walkthrough summaries
• Monitor control effectiveness and recommend improvements
  • Examples: gap assessments, remediation plans, control testing results

• Manage relationships with assigned corporate functions to support their ERM and risk management agendas
• Support line management in:
  • Facilitating global/regional policy changes into new or existing processes
  • Identifying risks, controls, and mitigating actions through workshops and ongoing engagement
  • Monitoring, supporting, and reporting on the design and operating effectiveness of internal controls, including resolution of control issues and findings
• Collaborate with Global and EU R&C teams to maintain and optimize the Ahold Delhaize control framework, including development of standards, guidance, and training for local Operating Companies
• Design and facilitate training sessions and workshops to enhance ERM processes and promote a strong risk management culture
• Provide coaching to brand and continental teams during the H1 and H2 ERM profile update and reporting cycles
• Consolidate brand ERM profiles to develop a comprehensive "bottom-up" view of company risks
• Coordinate sessions with ExCo members and senior leaders to capture strategic risk perspectives and build the "top-down" view of company risks
• Assess, propose, and support implementation of Key Risk Indicators (KRIs) for relevant risks
• Lead or support ad-hoc risk assessment and control design efforts for major initiatives, including transformation programs and regulatory-driven projects Examples: gap assessments, control matrices, risk registers, process flows
• Serve as a key point of contact for external auditors in support of audit and assurance activities related to internal controls
• Perform other duties as needed to support business objectives and uphold company values

• Degree in Finance, Accounting, Business, or related field; Big 4 experience at Manager level or higher is a plus
• Minimum 6 years of experience in finance, risk management, or internal audit / controls-preferably within an international business environment
• Proven ability to lead risk assessments and design internal controls for complex, cross-functional projects
• Strong project management skills; able to manage multiple priorities in a fast-paced environment
• Experience developing and delivering training or workshops to diverse stakeholder groups
• Demonstrated ability to apply risk and control knowledge to large-scale initiatives and evolving business processes
• Excellent written and verbal communication skills in English, with the ability to produce clear, concise, and high-impact reports and presentations
• Strong public speaking and facilitation skills
• Strategic thinker with the ability to translate concepts into actionable plans
• Builds strong relationships across functions, cultures, and organizational levels
• Effective leadership and collaboration skills; able to coach, influence, and work within cross-functional teams
• Strong analytical and problem-solving skills; able to interpret data, identify trends, and propose solutions
• Familiarity with finance systems and reporting tools is a plus
• Skilled in planning and facilitating effective meetings and workshops
• Comfortable coordinating across global, multicultural teams to deliver results
• Confident in challenging the status quo, incorporating feedback, and driving continuous improvement
• High integrity and strong alignment with Ahold Delhaize values
• Strong time management and prioritization skills; works efficiently and independently

• Experience with SAP or other enterprise resource planning (ERP) systems, particularly in finance, controls, or audit modules
• Proficiency in Power BI, Tableau, or similar data visualization tools for risk reporting and dashboard creation
• Familiarity with GRC platforms (e.g., SAP GRC, Archer, MetricStream) for risk and control documentation and monitoring
• Working knowledge of Microsoft Excel (advanced functions, pivot tables, macros) for risk analysis and control testing
• Experience using collaboration tools such as Microsoft Teams, SharePoint, and OneNote for cross-functional project coordination
• Exposure to workflow automation or process mapping tools (e.g., Visio, Signavio, Nintex) is a plus
• Comfort with data analytics tools (e.g., Alteryx, SQL, Python) for deeper risk insights and control testing automation is a bonus