Manager II Forecasting

Category/Area of Expertise: Procurement & Logistics
Job Requisition: 451144
Address: USA-MA-Quincy-1385 Hancock Street
Store Code: Merch & Procurement (5120614)

ADUSA Procurement is a partner company to Ahold Delhaize USA, providing supply chain services that support the delivery of products from a supplier to the warehouse. ADUSA Procurement is part of the Ahold Delhaize USA family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop.

This position will manage a team of analysts responsible for long range planning, macro projections and subsequent Relex system optimizations for all assigned products with up to 10,000 SKUs across all stores at item/warehouse/store/day combination using statistical-based forecasting tools. This team drives store and warehouse replenishment as well as support for vendor collaboration, display optimization, promotion optimization and promotional/events planning. Responsible for maintaining and managing forecast master data, seasonality, association of products to events and life cycle of the product line assigned.

This position will work closely with In Stock and Demand Systems to review sales trends and implement parameters to support seasonal / transitional strategies as well as advanced statistical forecast accuracy analysis to reduce system forecast error and avoid manual forecast adjustments.

***Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC, Quincy, MA, Carlisle, PA, Scarborough, ME, Hyattsville, MD

Essential job functions:

• Provide leadership and direction for their analysts to achieve key performance metrics including but not limited to: DC to store Service Level (SL), On Shelf Availability (OSA), Operational Service Level, Forecast Accuracy & Bias, DOS, and unsaleable loss.

• Recruit, mentor, direct, motivate and develop their team of analysts while maximizing their individual contribution, professional growth, and their ability to function effectively and meet business goals.

• Drives forecasting results and performance through building a diverse and collaborative team working with purpose and establishing a culture of continuous improvement, change acceptance and innovation.

• Work with their peers in in-stock, procurement services, multiple internal distribution centers, logistics, Brand Supply Chain and Brand sales/operation teams in a cost-effective manner to ensure OSA at best net cost and to meet company established inventory turnover and working capital targets.

• Recommend and drive tactics to reduce system errors and avoid manual forecast adjustments.

• Stay informed on category trends, commodity, or other supplier issues that impact Brand sales. Ensure the team is anticipating and acting on supplier issues, seasonal changes, natural disasters, crop conditions, and manufacturing issues to protect our sales and OSA goals.

• Ensure that their teams execute timely communication to necessary parties related to forecasting opportunities, resolving issues, and responding to questions via phone, email or online.

• Support the procurement team in finding solutions to issues as they arise in day-to-day work and serving as the decision maker for larger issues.

• Additional job duties may be assigned as needed to meet the needs of the business and support our Values.

• Applicants must be currently authorized to work in the United States on a full-time basis until the end of their appointment

• Bachelor's degree in related field or equivalent experience
• 8+ years of experience in supply chain, logistics, retail, merchandising, procurement, or distribution
• 3+ years of team leadership experience
• Cross-functional project leadership and vendor/consultant relationship management
• Relex knowledge and experience
• Knowledge of demand management, forecasting, replenishment, logistics, vendor collaboration, inventory planning, operational systems, and warehouse management
• Awareness of industry trends, supplier business, and supply markets
• Proficiency in Microsoft Excel and Access (intermediate to advanced)
• Adaptable and effective at leading change
• Strong active listening, trust-building, and relationship management across all levels
• Excellent organizational, planning, communication, presentation, and influencing skills
• Self-motivated, persuasive, and skilled in executing ideas
• Ability to manage daily operations, implement strategic direction, and align cross-functional teams
• Innovative thinker with strong problem-solving abilities

• Master of Business Administration Degree (MBA)

• Experience with organizational change management.

• Demonstrated project management expertise incorporating Six Sigma methodologies.

• Experience with category, merchandising, pricing, logistics, retail operations, supply chain, procurement, and distribution.