Functional Learning & Development Analyst

Address: USA-PA-Carlisle-1149 Harrisburg Pike
Store Code: Services (5120887)

ADUSA Procurement is a partner company to Ahold Delhaize USA, providing supply chain services that support the delivery of products from a supplier to the warehouse. ADUSA Procurement is part of the Ahold Delhaize USA family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop.

Develops and supports training initiatives for the ADUSA Supply Chain organization, focusing on Services, In Stock (including Logistics), and Procurement Governance (including ADvantage). Collaborates with Continuous Improvement/Business Process teams, cross-functional business partners, and Subject Matter Experts to design and deliver effective training programs, develop Standard Operating Procedures, and ensure accessible learning resources. Regularly interacts with managers and, as needed, directors to align training efforts with business objectives. Provides support for trainees and facilitators, assisting with the coordination of training schedules, logistics, and venues to ensure seamless program execution.

• Assist in developing comprehensive training programs and curriculums aligned with organizational priorities, securing stakeholder buy-in.
• Support the creation and maintenance of training materials, selecting appropriate formats and distribution methods to maximize engagement and accessibility.
• Collaborate with Continuous Improvement/Business Process teams to develop and update Standard Operating Procedures as processes evolve.
• Ensure cross-functional alignment and adherence to all training programs, promoting consistency and effectiveness.
• Maintain quality standards for all training materials, including guides, toolkits, and handbooks, ensuring complex concepts are clearly communicated for end users.
• Manage and oversee knowledge management databases, ensuring training resources are accurate, up-to-date, and easily accessible.
• Organize and facilitate training sessions for both new and existing Supply Chain associates as needed.

• Bachelor's degree required.
• 5-7 years of relevant experience in training, facilitation, or a related field.

• In-depth knowledge of adult learning theories, methodologies, and best practices.
• Strong facilitation and training skills with experience delivering engaging learning experiences.

• Understanding of change management methodologies (preferred).
• Familiarity with supply chain and inventory management concepts (preferred).
• Strong project management skills with the ability to oversee training initiatives.

• Strong oral and written communication skills with the ability to present effectively.
• Active listener with the ability to build trust across all levels of the organization.
• Customer-focused mindset with a proactive approach.

• Highly motivated, self-directed, and able to work independently.
• Strong critical thinking and problem-solving abilities.
• Detail-oriented with excellent organizational skills.
• Demonstrates adaptability and a personal acceptance of change while effectively guiding others through transitions.

• Applicants must be currently authorized to work in the United States on a full-time basis until the end of their appointment.