Analyst Technology Business Management

Category/Area of Expertise: IT & Technology
Job Requisition: 459177
Address: USA-MA-Quincy-1385 Hancock Street
Store Code: Technical Projects (5157949)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Primary Purpose

The Technology Business Management team provides analytic solutions and services that enable Technology Leaders to make timely data driven business and strategic decisions. The capabilities, reports, and analysis provided by the team serves as the core data, reporting, and analytic platform for Digital Technology. We are seeking a dynamic and energetic individual with a strong technology and financial management background. The Technology Business Management Analyst III will help drive the performance management vision, specifically centered on a Technology Business Management solution designed to position executives with the knowledge to manage and communicate the cost, quality, and value of IT Services. The ideal candidate will possess a unique blend of business and technical acumen, a big-picture mindset, and the drive to deliver results. This role will work in close collaboration with IT and Finance professionals at all levels within the organization.

Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Quincy, MA.
Applicants must be currently authorized to work in the United States on a full-time basis.

Duties and Responsibilities

• Support Digital technology teams and technology senior management in the areas of development resource efficiency, financial management, cultural goals and administrative activities.
• Gather functional and business requirements and translate information into a working set of operational and financial models, dashboards, and management reports.
• Design, develop and help implement of the Technology Business Management (TBM) Model focused on the areas of: Planning & Analytics, Portfolio Management, Governance and Reporting & Communications
• Research cost transparency and insights into respective IT costs and metrics
• Create user interfaces used by IT business partners to review data through custom reports and dashboards in PowerBI
• Function as a subject matter expert (SME) through repeated successful collaboration with Technology Executives, Service Owners, and Finance on IT Total Cost of Ownership, financial metrics, and cost transparency initiatives.
• Import, transform, and rationalize data from multiple systems of record such as Service Now, General Ledger, PPM (Project Portfolio Management), Time Tracking, etc. aligned to our data governance standards and practices.
• Operationalize cadences for loading, validating, and reviewing data on a timely basis.
• Manage onboarding process of all Technology resources providing required tools and appropriate access
• Manage vendor onboarding and contract maintenance process, establishing and maintaining relationships with third party vendors
• Manage governance oversight of weekly time reporting
• Management of IT Governance process; involved in coordination of IT Audits and Audit findings

• Bachelor's degree Computer Science or related field or equivalent experience
• 5+ years of relevant experience
• Strong quantitative and analytical skills for financial modeling and analysis.
• Proficiency in Microsoft Excel using pivot tables, logic formulas, and functions such as VLOOKUP, data validation, named ranges, conditional formatting.
• Demonstrated strength in conducting analysis of large data sets and preparing clear summaries.
• Experience as a contributing member of an Agile based team.
• Experience using enterprise scale data analytics software solutions such Apptio, Tableau, PowerBI, SaaS (Software as a Service), Qlick, and/or Power BI and Power Automate
• Knowledge and application of relational database concepts.
• Previous experience working with scripting, report building, etc.

• Ability to work efficiently and effectively across all levels in the organization
• High degree of organization and ability to manage multiple, competing priorities simultaneously.
• Excellent communication and presentation skills to executive personas.
• Knowledge of IT services and best practices related to financial management processes such as budgeting, cost allocations, capital and operating expense handling, program portfolio management, and application/ infrastructure support.