Address: USA-MA-Quincy-1385 Hancock Street
Store Code: CF Product Management (5157900)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose
The Product Manager family of roles in ADUSA functions as a key contributor in the Product organization and will be responsible for supporting multiple cross functional Agile teams through Product functions that span the spectrum from ideation-strategizing to execution-delivery and everything in between. These roles are responsible for achieving key business metrics by enhancing the customer experience on the digital properties of Ahold Delhaize USA's brands.
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Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Chicago, IL, and Quincy, MA.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties and Responsibilities
- Investigate reports of incidents, gather key facts, identify recurring and related issues and process for reproducibility in a time-sensitive manner
- Demonstrate growth in skillset and progressive competence to step into additional responsibilities as opportunities arise
- Maintain self-organization in understanding customers, managing multiple concurrent projects, and identifying solutions with significant business value
- Actively participate in cross-functional teams comprising both business roles and technical development
- Independently maintain an appropriate sense of urgency in all assigned tasks
- Blend business acumen, technical problem solving, and agile execution
- Contribute to the prioritization and sequencing of tasks within an agile framework
- Partner with IT on development, testing, implementation plans, internal communications, and deployment plans
- Collaborate with internal business partners to refine requirements and create buy-in from other teams
- Vet scope, requirements, use cases, test cases, and design specifications with operational and project stakeholders
- Proactively identify issues and work with partners to vet solution options
- Synthesize business requirements, recommend solutions, gather buy-in from relevant stakeholders, and operationalize solutions
- Develop metrics to measure the health of essential operational components, analyze results, and partner across the organization to develop action plans and enhancement recommendations
- Act as an ambassador for the product internally and as the primary contact for queries related to the product
- Collaborate with key stakeholders to develop and operationalize key product management metrics reporting
Qualifications
- Bachelor's degree.
- 0-2 years direct experience in a digital environment in a relevant capacity
- 0-2+ years overall relevant experience
- 1+ years Digital experience
- 0+ years in product management
- Experience with teams using any of the following technologies: JSON-based APIs, Java,. NET, AngularJS, native IOS or Android
- Experience with scrum/waterfall/ITIL methodologies (any, not all) and managing iteration-level deliverables
- Proficient with Microsoft Office (Word, Excel) as well as unified communications (Teams, Slack, Pager Duty)
- Manage multiple priorities and be able to switch to high-priority production issues at any time
Preferred Qualifications
- Degree in Computer Science, Computer Information Systems, or related fields is a plus.
- eCommerce / retail business (plus but not essential)
- Critical attention to detail, deadlines, and reporting
- Analytical, problem-solving, presentation, and planning
- Excellent organizational skills
- Motivated by natural curiosity (eagerness to learn even when not explicitly directed)
Salary Range: $79,280 - $118,920
#LI-KK1 #LI-Hybrid
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
Job Requisition: 430203_external_USA-MA-Quincy