Business Development Manager – North America
About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Our Purpose - Bridging the World Through Travel
We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.
Overview:
As a Business Development Manager, your primary objective is to grow the North American hotel partner network for Agoda.com and Priceline.com. You will focus on identifying opportunities to grow and optimize supply in your assigned region, as well as highlighting and addressing issues that impact regional performance. You’ll work closely with regional leadership and market managers to ensure alignment and execution of supply strategies.
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You will also be responsible for direct sales activities, including selling visibility products, coaching teams on sales best practices, and identifying opportunities for product enhancements that drive conversion. A key part of your role will be managing a strong pipeline of hotel prospects—from initial outreach through to contracting, activation, and ongoing support.
Key Responsibilities:
- Represent Agoda.com and Priceline.com in supply-related matters across North America.
- Collaborate with regional leadership to align on supply initiatives and performance goals.
- Analyze market potential and key performance metrics, and prepare regular reports for internal stakeholders.
- Advocate internally for product customization and escalate issues that impact regional performance.
- Sell visibility products directly to partners and provide coaching on sales processes and best practices.
- Maintain and progress a robust pipeline of hotel leads, primarily through cold calling and outbound outreach.
- Prepare customized presentations and materials for prospective and existing partners.
- Use out-of-the-box thinking to develop and implement solutions to unique challenges.
Qualifications:
- Bachelor’s degree in a relevant field or equivalent professional experience.
- Minimum of 5 years’ experience in new client acquisition, ideally within the travel or hospitality industry.
- Demonstrated success in sales, negotiation, and client relationship management.
- Self-motivated, goal-driven, and proactive in approach.
- Strong analytical and data skills, including experience with query writing (SQL) and data interpretation.
- Strong interpersonal skills with the ability to influence both internal and external stakeholders.
- Excellent communication, presentation, and negotiation skills.
- Strong organizational skills with the ability to prioritize tasks, manage time effectively, and work independently.
- Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
Position Summary:
As Business Development Manager, your key objective is to expand Agoda’s North American network of hotel partnerships, by performing the core duties of new hotel solicitation, product positioning, negotiation and contracting. You will be expected to manage a robust pipeline of pre-determined target hotels, and quickly and methodically move these hotels through to a point of contracting and preparation for activation.
The Business Development Manager will use their experiences in sales to effectively position the unique Agoda products and services to secure new partners, as well as their experiences in negotiation to ensure that favorable terms are reached in a timely manner. Your experience in outbound calls as well as face to face sales environments, will mean you are an excellent manager of time, understand the value of call / meeting volumes, follow ups, and securing commitments from targets through tenacity and perseverance. Your adaptable and consultative style will be key to ensuring that targets with varying levels of technological sophistication and ultimately ensure you are successful in securing new hotel product.
This role is a remote position - candidate must be based in the USA.
Key Responsibilities:
- Expand network of hotel partnerships by effectively positioning unique products and services through face-to-face meetings/in-person visits.
- Identify, prioritize, and facilitate onboarding of non-contracted hotels, ensuring favorable terms and conditions.
- Evaluate existing leads and prioritize them to generate a continuous flow of client acquisition, meeting an expected monthly goal / call volume.
- Reach out to customer leads primarily through cold calling. Manage a robust pipeline of leads
- Analyze the territory/market’s potential, track sales and status reports.
- Use out-of-the-box thinking to develop and implement solutions to unique challenges.
- Prepare presentations and materials tailored to the audience needs.
- Manage regular weekly/monthly internal reports.
- Other duties as assigned.
Qualifications:
- Bachelor’s degree in any relevant field or equivalent experience.
- Proven track record in new client acquisition, preferably in the travel industry, with at least 3 years of experience.
- Highly motivated, goal-orientated and self-starter.
- Strong interpersonal skills and ability to influence external/internal stakeholders.
- Ability to research, prepare and communicate various proposals to potential and current hotel partners.
- Excellent selling, communication, and negotiation skills.
- Proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion