Job Details
Job Location: Washington, DC - Washington, DC
Position Type: Full-Time
Education Level: Bachelor's Degree Preferred
Salary Range: Undisclosed
Travel Percentage: Up to 10%
Job Category: Conferences & Events
Description
Coordinator, Education & Industry Programs
Department / Supervisor
Conferences & Events (14) / Director, Education, Inclusion, & Diversity Programs
FLSA Status
Non-Exempt
Purpose of Position
The Coordinator for Education & Industry Programs plays a pivotal role in the success of AdvaMed Events & Education (AE&E) projects, contributing to the planning and execution of diverse educational programs. This multifaceted role involves managing data, providing technical support, interfacing with external stakeholders, delivering exceptional customer service, and assisting with administrative tasks for the AdvaMed Program team, ensuring an optimal stakeholder experience.
Want more jobs like this?
Get Education jobs in Washington, DC delivered to your inbox every week.
Essential Duties of Position
- Assists in the comprehensive planning, development, and execution of educational programs for AdvaMed Conferences and Events, encompassing both virtual and in-person formats
- Maintains and oversees education program management databases, ensuring accurate event and speaker setup, data entry, status updates, and report generation
- Utilizes a range of event technologies such as Zoom, Jujama, Cadmium, Nimble/Salesforce, Cvent, HubSpot, and Map Your Show to provide seamless attendee and staff support across various platforms
- Contributes to education program design based on industry trend analysis, including writing panel descriptions, conducting research, and providing panelist/company outreach for AdvaMed events
- Writes and tracks letters of invitation to AE&E event speakers
- Collaborates on marketing materials to showcase conference program elements across multiple channels including websites, emails, social media, and signage
- Assists in organizing pre-conference meetings and calls for panelists, managing scheduling, and coordinating with participants' executive assistants
- Coordinates webinar platforms and manage room setup and audio-visual needs for all programs, effectively communicating requirements to the operations team for both virtual and in-person events
- Provide administrative, technical, and customer service support during in-person and virtual meetings and conferences, ensuring a seamless and positive experience for all participants
- Supports the documentation of Standard Operating Procedures and assist in timeline development across AE&E Events, contributing to operational efficiency
- Provides administrative assistance to the AdvaMed Program team, including tasks such as reserving meeting space, routing contracts, and tracking budgets
- Manages the Program Team general inquiry inbox, offering direct customer service and connecting inquiries to appropriate staff members
Knowledge, Skills, and Abilities
- Resourceful, diligent, flexible, and responsive to stakeholders' needs
- Exceptional communication skills, including drafting, proofreading, editing, and presenting information effectively
- Interested in building and maintaining professional relationships with AdvaMed members and stakeholders at all seniority levels
- Committed to customer service and alignment with the association's goals and values
- Adaptable when initiatives change
- Process driven strength in creating, implementing, and following processes
- Organized and maintains keen attention to detail
- High degree of initiative, self-motivation, ability to work well under pressure, and ability to handle and appropriately prioritize multiple tasks in a timely and efficient manner while maintaining accurate records
- Committed to ongoing professional learning and growth within the team
- Effective in working both independently and collaboratively within a team
- Demonstrates initiative and problem-solving skills
- Highly proficient in Microsoft Office Suite software, Database management, Dropbox, and Zoom
Specifications
- Minimum Education Required: Bachelor's degree or experience equivalent
- Minimum Experience Required: 5+ years
- Travel Required: Up to 10%
- Hybrid Work Policy: Teleworker: Minimum 1 day onsite per week
- Starting Range: $61,000 - $67,800
Qualifications