Company Overview:
The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn.
Position Summary:
The basic function is to assist with routine and emergency service calls. Troubleshoot, replace and/or repair malfunctioning or inoperative equipment while working under close supervision of a more senior technician or supervisor.
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Duties And Responsibilities
- Learns/assists with routine and emergency service calls. Troubleshoot, replace and/or repair malfunctioning or inoperative equipment.
- Must prepare accurate and timely documentation for work performed.
- Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
- Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
- Assists with maintaining truck inventory to ensure proper response to customers' needs.
- Must adhere to company safety policies and procedures.
- Must ensure a positive customer experience.
- Provide reliable, high quality customer support.
- Must have a strong work ethic.
- Must be detail-oriented.
- Must perform other duties, as assigned.
Qualifications - External
Minimum Qualifications (Education, Skills & Experience):
- Minimum of High School/Vocational training.
- No prior skills required.
- Must have a valid driver's license and be able to clear a drug screening.
Certification/Licensing:
- Must obtain and retain any specific product certifications and/or licenses that are required by national, state, and local codes.
Work Environment:
- Exposure to outside weather conditions, risk of electrical shock, and harsh work environments.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements:
- While performing the duties of this job, the employee is regularly required to:
- Stand; walk; sit; twist; use hands to handle; reach with hands and arms; push; pull; climb or balance; stoop, kneel, crouch, or crawl; talk and hear.
- Use vision abilities including: close, distance, peripheral, depth, and color.
- Work in unusual and sometimes difficult positions/circumstances such as with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, above ceilings, etc.
- Lift, move, and hold up to approximately 50 lbs.
- Must be able to work a full-time, flexible schedule with "on call availability" and must be able to travel on short notice.
- Must be able to drive a motor vehicle (day and evenings) for extended time periods.
ADT Commercial is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to applicants and existing employees and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religion, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding, and related medical conditions), mental or physical disability, medical condition, military and veteran status, or any other status or condition protected by law. View the EEO poster here. View the Pay Transparency Nondiscrimination Provision here. View the E-Verify Posting here.
ADT Commercial is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to commercialrecruiting@adt.com and let us know your contact information and the nature of your request.