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Determine Customer Requirements
The Technology Consultant is responsible for translating business requirements into functional requirements for Adobe Learning Manager that can be used to define digital solutions within the framework of SaaS systems. Demonstrated experience conducting discovery workshops to identify techno-functional requirements for SAAS systems,
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Customer Engagement
The Technology Consultant should have a proven track record of managing customers and end-to-end implementation of SAAS solutions. The ability to "translate" business requirements to implementation paths is critical. He/She will have to work quickly to establish trust and be the technology advisor on the engagement. Strong consulting and
Program Management
This role requires the ability to work on multiple projects at various stages of onboarding simultaneously. He/She must be able to manage their own schedules to ensure success of the Projects. Effectively communicate the project status, issues, risks in a timely manner to various stakeholders.
Learning Technology and Learning Domain Expertise
The incumbent must be familiar with the technologies that drive learning solutions, at an expert level. Experience in implementing/ supporting SAAS-based solutions preferably LMS/CMS. Demonstrated experience in system integrations using APIs and practical application of Internet protocols: HTTP, SMTP, DNS, LDAP, and FTP is critical.
Stakeholder Management
The Consultant is responsible for managing internal stakeholders - working with Engineering, Product Management, Support, and Customer Success teams, and bringing in their expertise as required. They will need to demonstrate a level of competence in having "convincing conversations" with senior leadership both internally within Adobe, Partners,
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