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Addison Group

Customer Support Specialist 46K-51K Job ID: 363120

Chicago, IL

Customer Support Specialist 46K-51K
Job ID: 363120

Are you looking for an exciting new career opportunity? Look no further! Our client has a great role open within its growing, stable, and well tenured company!

This is a Direct Hire Position!

Location: McHenry County Area

Job Responsibilities:

  • Work with an existing client base
  • Utilize SAP for order entry, to make changes/updates to existing orders, verify order detail and pricing, timely order confirmation and provide updates to customers
  • Collaborate with Account Manager on customer activities, sharing insight and keeping them updated.
  • Identify and recommend alternative product (soft up-selling)
  • Work together with Quality Engineering, Account Managers and Finance team (to resolve invoice discrepancies)

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Job Requirements:
  • Bachelor's Degree
  • 3-5 year of full order cycle CS or account management experience
  • Manufacturing Industry
  • Proficient in SAP

Why choose Addison Administrative & HR?
  • Pay: We negotiate high salaries using US Bureau of Labor Statistics
  • Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
  • Permanent Employment: Many of Addison's Administrative job openings lead to potential permanent employment
  • Connections: You connect directly with hiring managers from renowned organizations
  • Options: You are presented multiple employment options near your home
  • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation

Job ID: AddisonGroup-363120
Employment Type: Other