Addison Group

Customer Service Representative

3+ months agoTulsa, OK

CUSTOMER SERVICE REPRESENTATIVE - Tulsa, OK
$13.75 per hour, Full-time, 40 hours per week

This position will be full-time contract; however, for candidates who go in and do a great job can be hired permanently full-time. If hired full-time, this will become a work from home position.

Responsibilities:

Answer inbound calls from customers, identifying and addressing their needs
Assist in updating account information, correct billing issues, and assist in resolving technical issues through research and various tools provided
Explain and inform new and existing customers regarding all products and services available
Process credit applications and activate services
Maintain records, prepare specific reports, and update accounts as needed
Coordinate with all internal departments to retain existing accounts

Required Experience:

1+ year(s) experience in a call center environment
Swift data entry speed of at least 7,000 key strokes per hour
Proficiency utilizing Microsoft Office (Word, Outlook, Excel)
Customer Loyalty/Retention experience is preferred but not required

Perks:

Pay : We negotiate high salaries on your behalf, and pay employees on a weekly basis
Opportunity: to work for top-rated Tulsa companies that only utilize Addison Group for their hiring needs
Permanent Employment : Most of Addison Group's Contract-to-Hire roles end in permanent employment
Personalized Search: Addison Recruiters work hard each day to make sure that your job search is highly personalized and matches your qualifications
Options : You are presented multiple employment options near your home.
Professional Development : You are provided hiring process advice, resume revision, and employment term negotiation

Job ID: AddisonGroup-466697