Customer Service Representative
Are you a Customer Service professional and an expert at going the extra mile to assist customer and clients? Our client is seeking a solutions-focused Customer Service Representative to join their growing team. Apply Today!
Location: Arlington Heights, IL
- Sending order confirmations to customers
- Checking the status on back orders for customers and our sales staff
- Following up on unconfirmed sales orders with vendors and manufacturers
- Resolving customer requests regarding sales orders
- Monitoring orders and tracking numbers to ensure timely deliveries
- Updating information in SAP Business One
- Ability to define a problem, collect data, identify, and apply solutions.
- Ability to work independently and handle multiple projects
- Must have1-2 years' Experience in Retail / Customer Service / Call Center Environments
- Proficiency in Microsoft Office
- Customer Service Representative must possess excellent verbal and written communication skills
- Experience utilizing SAP / ERP / Excel / CRM Systems
Why choose Addison Administrative & HR?
- Pay: We negotiate high salaries using US Bureau of Labor Statistics
- Benefits & Bonuses : You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
- Permanent Employment: Many of Addison's Administrative job openings lead to potential permanent employment
- Connections: You connect directly with hiring managers from renowned organizations
- Options: You are presented multiple employment options near your home
- Professional Development : You are provided hiring process advice, resume revision, and employment term negotiation