Customer Service Representative
Addison Group is assisting our Houston-area client with their search for a qualified Customer Service Representative.
Job Description:
- Responsible for developing relationships with customers to coordinate all aspects of service
- Maintains client files, contracts, and correspondence
- Handles incoming calls
- Prepares invoicing and billing information
- Enters and updates information in a customized company database
- Interfaces with multiple departments (employees and management) to ensure project completion deadlines are met
Requirements:
- Must have high proficiency in computer skills
- Applicants must have proven experience thriving in a team-oriented environment
- Candidates must be proficient in MS Office (Excel, PP); data entry skills
- Must have excellent verbal and written communication skills