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Addison Group

Customer Service Representative - $18/hr

Chicago, IL

Are you looking for a full-time position where you will receive company and colleague support, training, and a competitive compensation? You're in the right place!

We are seeking a motivated, professional, and courteous Customer Service Representative to assist our team in fielding customer calls and communications, order entry accurate data entry, and maintaining client-customer relations.

Our organization offers competitive compensation and benefits, a wonderful workplace culture, continued career growth and advancement opportunities!



- Working with high end customers over the phone, email and via fax.

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- Building relationships with customers from start to finish. Long term relationships .

- Mainly phone conversations (Need someone who is very comfortable on the phones)

- Entering customer orders

- Checking inventory levels for customer orders

- Handling customer returns

- Track and trace orders

- Work with high profile orders

- Following up on order status' for customers

- Updating customers regarding their orders and delivery status'

- Working within Excel - updating order spreadsheets

Required Experience:
  • At least 2-5 Years of experience
  • SAP experience
  • Proficient within Excel
  • Someone who has a caring personality, customer service outlook, pleasing attitude. Someone who builds relationships with their customers.


- We invests in our employees.

- A lot of opportunity for growth.

- Benefits

Why choose Addison Group?
  • Pay: We negotiate high salaries using US Bureau of Labor Statistics
  • Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
  • Permanent Employment: Many of Addison's Administrative job openings lead to potential permanent employment
  • Connections: You connect directly with hiring managers from renowned organizations
  • Options: You are presented multiple employment options near your home
  • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation

Job ID: AddisonGroup-293530
Employment Type: Other