Benefits Customer Service Representative

IND 001-002

Benefits Customer Service Representative

Are you looking for a Full-Time position where you will receive company and colleague support, training, Human Resources (HR) experience, and a competitive compensation? You're in the right place!

Here's what you can look forward to with us! (No Sales)

  • Beautiful new office
  • Free lunch on Monday and with holidays off
  • Free pop, coffee, tea all day long
  • Nice lunch rooms in office plus a full cafeteria in the building
  • Full classroom training for 2 weeks a SWAG bag with free gifts!

We are seeking a motivated, professional, and courteous Benefits Representative. Our organization offers competitive compensation and benefits, a wonderful workplace culture, continued career growth and advancement opportunities!

Location: Elk Grove, IL

Pay: Per experience and qualifications

Hours: Flexible - No Weekends! 8am - 5pm Monday through Friday during training

Job Responsibilities:
  • Answer Call Center incoming telephone calls, e-mail inquiries and instant message chats from clients and participants in a professional, courteous and timely manner
  • Support Fortune 500 companies such as Lululemon, Crate and Barrell, renowned Universities, and many others
  • Identify benefit information and provide accurate and thorough information to all internal and external clients
  • Perform clerical duties, such as data-entry and filing
  • Research and analyze client issue and communicate any necessary information to the appropriate person for resolution


Job Requirements:
  • 1+ years professional work experience within retail and/or corporate customer service

Perks:
  • Paid Training
  • Benefits effective at 90 days


Why choose Addison Group?
  • Pay: We negotiate high salaries using US Bureau of Labor Statistics
  • Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
  • Permanent Employment: Many of Addison's Administrative job openings lead to potential permanent employment
  • Connections: You connect directly with hiring managers from renowned organizations
  • Options: You are presented multiple employment options near your home
  • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation


Meet Some of Addison Group's Employees

Michelle T.

Manager of Talent Development

Michelle oversees the daily operations of the Talent Development Team as it provides onboarding and training programs in order to equip individuals across the country.

Jason D.

Branch Manager, Finance and Accounting Contract Division

Jason oversees a group of business development managers and recruiters, seeking to grow and maintain client and candidate relationships while fostering ongoing trust and collaboration.


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