Job Description
Join a winning team and lead the charge in supporting and empowering our partner relationships!
As Director of Wholesale Sales Enablement at Achieve, you will play a pivotal role in driving success through strategic support and development of our partner network. You will lead a high-performing Sales Enablement Team (SET), fostering a people-first culture aligned with our core values: Care, Get Better, Act with Integrity, and Collaboration. Your leadership will focus on achieving exceptional client enrollment by maximizing client financial success. In addition, driving partner success through strategic support, development, and strong relationship management. on achieving exceptional partner success and client enrollment, underpinned by a strong, positive team culture and data-driven strategies.
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Reporting to the Vice President, Wholesale Operations, you will be instrumental in developing and executing processes that maximize performance and partnership satisfaction.
Key Responsibilities:
- Lead and grow the Sales Enablement Team (SET) to achieve maximum performance and partner success.
- Develop, document, and refine processes that mature partnerships and drive key performance indicators (KPIs).
- Ensure strong relationship management with partners at the sales manager level.
- Collaborate with SET to equip partner leadership for multiplier effects on success metrics.
- Measure, report, and advance SET success using KPIs aligned with client enrollment and partner success.
- Build quarterly improvement plans for each partner to address challenges and opportunities.
- Align with leadership to communicate and execute strategic changes.
- Review and evolve training curriculums for agents and managers.
- Collaborate with Product, Business Intelligence (BI), and Compliance teams to drive outcomes.
Qualifications
What You Bring:
- 10+ years in Telesales/Call Center leadership with a focus on sales team oversight.
- 5+ years of leadership in inside sales, preferably within the Debt Settlement industry, motivating and driving performance.
- Proven ability to build and lead highly engaged teams.
- In-depth experience in call center planning, process mapping, and organizational design.
- Strong communication, presentation, and collaboration skills.
- Proficiency in Microsoft/Google Productivity Suites and CRM systems, preferably Salesforce.
- Bachelor's degree preferred.
Additional Information
Achieve well-being with:
- Hybrid and remote work opportunities
- 401 (k) with employer match
- Medical, dental, and vision with HSA and FSA options
- Competitive vacation and sick time off, as well as dedicated volunteer days
- Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts
- Up to $5,250 paid back to you on eligible education expenses
- Pet care discounts for your furry family members
- Financial support in times of hardship with our Achieve Care Fund
- A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups
We are proudly offering hybrid options in the San Mateo, CA, and Phoenix, AZ metro market. In other locations throughout the country, we offer work from home, like: TX, UT, NV, WA, FL, IL, NC.
Salary Range: $120,000 to $140,000 annually + bonus + benefits.
This information represents the expected salary range for this role. Should we decide to make an offer for employment, we'll consider your location, experience, and other job-related factors.
Join Achieve, change the future.
At Achieve, we're changing millions of lives.
From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you'll get to be a part of their journey to a better financial future. We're proud to have over 3,000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more remote, work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job-it's a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.
Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve's Talent Acquisition leader.
Company Description
Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.