About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com.
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Accolade is currently recruiting for a Full Time Medical Director.
Applicants will be required to work a hybrid schedule with a mix of working from home and in our Plymouth Meeting office.
Role overview
The Medical Director, Population Health reporting to our SVP, Chief Medical Officer is responsible for ensuring our 2 million+ advocacy members are receiving high quality, evidence-based care in alignment with the Quintuple Aim. The Medical Director works with a multidisciplinary care team, providing care plan oversight and guidance for medically complex, high-need members in our care management and population health management programs. As a member of the Advocacy team, the Medical Director works closely with clinical operations, clinical strategy and product and customer success to support care management teams, interface with customers and support innovations to help the company improve its advocacy, second opinion service and virtual primary care.
A day in the life...
- Provide physician direction for meeting care management goals to improve member health outcomes.
- Participate in multi-disciplinary case rounds, providing guidance to the team on cases that require physician expertise.
- Collaborate cross-functionally to manage the coordination and delivery of quality care and outcomes, member and provider outreach, and care management strategies across the member populations.
- Keep current with accepted standards and professional developments in the areas of quality improvement, population health and care management.
- Serve as a physician subject matter expert on priority product and clinical strategy and product initiatives (such as new offerings, capabilities, performance guarantees, and analytics/reporting tools).
- Develop and maintain a good understanding of how to utilize available data and analytic resources to support population health management programs.
- Participate in oversight and leadership to ensure outcomes, quality standards, and accreditation standards are met.
- Represent Accolade in external accreditation and audit activities, customer relations and sales activities.
What we are looking for...
- Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO), with an active, unrestricted license to practice in any U.S. state is required.
- Master's degree in business administration/management or public health preferred.
- 5 - 7 years in direct patient care (hospital, outpatient, or private practice), current part-time practice preferred
- 1 - 3 years in Medical Management in a Health Insurance Plan; strong knowledge of managed care industry
- Experience with NCQA, HEDIS, Pharmacy benefit management, managed care, quality improvement, , care management, population health management, disease management, and evidence-based guidelines.
- A proven communicator with demonstrated excellence in high visibility oral and written communications, including client-facing meetings.
- Experience communicating with both technical and non-technical stakeholders across multiple teams.
- A credible peer for anyone in the leadership of healthcare, an influencer and champion of change
- Comfortable with developing, implementing, managing and executing through influence and in a collaborative manner across a cross-functional set of senior stakeholders.
- Data-driven and results oriented
- Comfortable with ambiguity and therefore is flexible and nimble in their approach. Exceptional problem-solver. Adept at simplifying complexity and developing scalable solutions.
- Ability to travel as needed to Accolade offices (PA, WA, TX, CA)
Benefits
- Comprehensive medical, dental, vision, life, and disability benefits, including access to Accolade Advocacy, Accolade Care, and Accolade EMO.
- HDHP medical plan with generous employer contributions towards an HSA
- 401(k) Retirement Plan with matching employer contributions
- Open Time Off
- Generous Holiday Schedule + 5 floating holidays
- 18 weeks of paid parental leave
- Subsidized commuter benefits programs
- Virtual access to coaching, self-care activities, and video-based therapy and psychiatry through Ginger
- 1 Volunteer days per year
- Employee Stock Purchase Plan (ESPP) w/ employee discount
Our people are the Heart of Accolade
Together, we are building a great and enduring business that truly makes an impact. At Accolade, we are committed to building a workplace where all can grow and thrive. We do this by living our core values:
Member Obsessed
For everything we do, we ask ourselves: Is this going to make our member's life measurably better?
Be Fearless
We think differently. We do what's never been done. We are reinventing healthcare every step of the way.
Stronger Together
We honor the differences among one another and know that our unique perspectives drive us forward.
Genuine Care
We care deeply about the human beings we work with and serve. We have each other's back.
Embrace Reality
We bring the data, tell the truth, and trust each other.
Relentless Execution
We operate with a bias for action. Take initiative, move fast & have fun.
Accolade is committed to being a company that embraces a hybrid work environment where employees can enjoy the best of both worlds - the flexibility to work from home and the opportunity to have a common place to connect, collaborate, and innovate with others in-person. Our hybrid work model requires that employees who live within 40 miles of an Accolade office are required to be in the office for at least two days during the work week. Accolade will provide reasonable accommodation to qualified employees with disabilities or for a sincerely held religious belief.
Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience.
Accolade, Inc., PlushCare, Inc., and Accolade 2ndMD LLC will never ask you to pay to get a job. Anyone who does this is a scammer. Further, we will never send you a check and ask you to send on part of the money or buy gift cards with it. These are also scams. If you see or lose money to a job scam, report it to the Federal Trade Commission at ReportFraud.ftc.gov. You can also report it to your state attorney general.
To review our policy around data use, visit our Accolade Privacy Policy Page. All your information will be kept confidential according to EEO guidelines.
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