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ServiceNow Administrator/Developer

3+ months agoCincinnati, OH

Code development will be limited to scripting and you will be involved in normal admin activities.

You must be an experienced ServiceNow administrator with a track record in implementing SN in a highly regulated enterprise environment


- Perform day-to-day administration of the ServiceNow platform.

- Maintain the integrity of the ServiceNow platform across production and non-production instances.

- Perform installation and testing of updates and new releases.

- Assist in troubleshooting patch / release management issues.

- Build reports, gauges, and home pages.

- Maintain Service Level Agreement (SLA) and monitor SLA workflows.

- Create and use update sets to move configurations between systems.

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Basic Qualifications
  • Bachelor's degree or equivalent (minimum 12 years) work experience. If Associate's Degree, must have minimum 6 years work experience
  • Minimum of 3 years of ServiceNow System Administration experience in an enterprise environment.
  • - ServiceNow system administrator training required.
Preferred Skills
  • Certified ServiceNow Administrator (Implementation Specialist Certification a plus).
  • Hands on experience in ensuring compliance with highly regulated industry requirements.
  • Experience in implementing ServiceNow processes and functions.
  • Experience in Java, JavaScript, Web Services, AJAX, XML.
  • Must possess fantastic communication skills.
  • Web applications, networks, protocols and email (SMTP, POP3).
  • Working knowledge of relational databases.
  • Experience with IT Service Management, Service Desk, and Change Management processes.
  • Understanding of ITIL v3 methodologies (Foundation Certification at least required).
  • Financial Services industry experience preferred.
As required by theColorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only , the range of starting pay for this role is $56,500 - $94,799 and information on benefits offered is here.

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Job ID: AccentureInc-R00029914
Employment Type: Other