Accenture Federal Services, helping our federal clients tackle their toughest challenges while unleashing their fullest potential...and then some. What makes our approach so unique? Operating from the nation's capital, we bring together commercial innovation and leading-edge technologies to deliver an integrated and interactive experience that far exceeds expectations. How? Our passion meets purpose! Through our diverse culture and inclusive thinking, we embrace our employees' ideas taking them from concept to practical solutions. Not to mention, we sleep well at night knowing our work directly impacts and improves the way the world works. We keep our tech smarts sharp by providing abundant training and certification opportunities. Are you ready to learn and grow in a career, while making a difference?
Unafraid to experiment and drawn to problem solving. You are willing to share your ideas and work collaboratively in a team environment. You have a strong record of leadership in an academic, professional, and/or extracurricular setting. You have excellent analytical and quantitative problem-solving skills and thrive in the unknown. You are ready to stretch boundaries -- and yourself.
The Operations Analyst role will be aligned with our Operations Growth Platform supporting programs and projects that are aligned to either Business Process Services (BPS) or Infrastructure Services (IS). You will be responsible for helping deliver day to day operational and programmatic activities, ensuring that all processes are followed / executed and that deadlines are met. Along the way you will learn Accenture and our customer's business and technologies.
You will work as a part of the Operations Management & Improvement team. For example, you might help monitor and report the progress of various programs, projects, and operational metrics. You will interact with customers as well as other delivery and account personnel while meeting client needs and requirements.
In this role you are required to analyze and solve low/medium complexity problems individually or as part of a team. Moderate level of instruction provided on daily work tasks and detailed instructions on new assignments is provided. Your decisions impact your own work and may impact the work of others.
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Here is what you need:
- 4 Year Degree of Business-Related Field
- Good working knowledge of Microsoft Suite (including Outlook, PowerPoint, Access, SharePoint, Project, Word)
- Are known for being analytical, looking at things from all angles
- Are resourceful and intellectually curious
- Enjoy working in teams
- Able to communicate complex ideas effectively - both verbally and in writing.
- Experience with any or all of the following: status reporting, metrics reporting and analysis, financial reporting, time reporting, expense reporting, resource tracking, deliverable tracking, issue, and risk tracking, change control management, and service management reporting
- Ability to contribute to a high-performing, motivated workgroup by applying interpersonal and collaboration skills to achieve project goals and realize value
- Ability to contribute to the creation of an environment that facilitates high performance
- Ability to work creatively in a problem-solving environment
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
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Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
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For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement .
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
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Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.