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Mobility GMC Enablement Lead Manager

Columbus, OH

Organization: Corporate Functions/Geographic Services

Location: US - Midwest, North East

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world's largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 505,000 people serving clients in more than 200 cities with operations across 51 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at .

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People in the Corporate Function contribute to the running of Accenture as a high- performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area.

Job Summary:

The Mobility GMC Enablement Lead is a pivotal, premium point of contact between Global Management Committee Members, their EAs and support teams, and Mobility/Geographic Services. The Mobility GMC Enablement Lead showcases the best of Mobility and ensures our most high profile customers are treated with the utmost care, discretion and efficiency when obtaining assistance from Mobility on travel, immigration, meetings and events processes. This is a multi-functional and multi-dimensional role that enables our GMC members to travel efficiently, compliantly and safely, a role that directly contributes to Accenture's success. The Mobility GMC Enablement Lead, reporting to and working closely with the Premium Services Lead, also works closely with key teams and employees at all Career levels within Mobility and GS, including senior leadership on urgent support issues that may arise. The GMC Enablement lead assists with coordinating a small team of highly specialized employees that are able to provide high-quality support near instantaneously and does so with polish and a commitment to collaboration.

Key Responsibilities:
  • Serves as the liaison to Mobility for all GMC, GMC EA on matters relating to Travel, Immigration, Tax, Meetings and Events and crisis management (if applicable), providing end to end bespoke and customized Mobility assistance using the high touch model.
  • Works closely with the office of the CEO, office of the CHRO, Office of the GS Senior Managing Director and Mobility Executive Director to provide key services, including weekly reporting responsibilities and critical issue handling
  • Provides reliable, on-demand support when and where needed to deliver solutions when prompted
  • Proactively monitors travel plans of GMC members to provide high touch advisory services to GMC EAs on international immigration, country-of-entry-related restrictions, and associated impacts of international travel.
  • Utilizes and leverages the full suite of Mobility teams and knowledge, assisting to complete all internal tool requirements, providing guided access to external vendor VIP support programs, helping to reduce or eliminate errors, reduce the number of touchpoints by providing a single-point-of-contact service
  • Maintains and drives improvements on Mobility's GMC/VIP stakeholder document management tools, including GMC tracking mechanisms, ensuring proactive and regular reviews are conducted and prompting timely outreaches for information where required to keep documentation current
  • Works closely with GS GMC Enablement teams to deliver a ONEGS approach to program delivery, using innovation and collaboration to drive improvements where needed
  • Builds, maintains and nurtures Mobility relationships with GMC EAs, business and function stakeholders with a keen desire to foster trust and a strong sense of reliability
  • Supports in the development and refinement of GMC communication materials, ensuring a high-level of detail, accuracy and customization
  • Maintains the ultimate level of discretion and confidentiality
  • Manages special projects, assists with training and maximizes team productivity to ensure high quality deliverables within stated deadlines (or in advance thereof)
  • Always seeks to consistently improve the functionality of the Enablement team, its services and approach
Work Requirements:
  • Must be willing to travel - this role is likely to provide some opportunity to travel internationally to support initiatives relating to GMC Enablement
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Basic Qualifications:
  • Associate's Degree/College Diploma
  • 4+ Years of Experience
Preferred Qualifications:
  • 4-6 years in Business Operations, HR, and/or Mobility
  • Knowledge of Mobility processes and functional operation
Professional Skills:
  • A strong passion for service, service quality and pride in output
  • Superior customer relationship management skills
  • Excellent executive presence - ability to work with stakeholders in the C-Suite
  • Ability to prioritize large amounts of data, often on strict deadlines/immediate turnaround requests
  • A strong sense of ownership in problem resolution
  • Excellent time management skills, with the willingness to work across multiple time zones and be flexible with scheduling
  • Strong written, verbal, communication and presentation skills
  • Attention to detail and ability to think critically and across multiple approaches
  • A solid understanding of Accenture's business and operating priorities
  • Ability to unite multiple people, teams and approaches to provide the best and most efficient solution
  • A collaborative and positive spirit
  • Strong Accenture Business and Organization acumen
  • Resilience
  • Solid reporting and data analytics experience
  • Financial acumen
  • Demonstrated leadership in professional setting; either military or civilian
  • Demonstrated teamwork and collaboration in a professional setting; either military or civilian
As required by theColorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only , the range of starting pay for this role is 88,600 - 139,399 and information on benefits offered is here.

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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Job ID: AccentureInc-R00027633
Employment Type: Other