IT Security Operations Manager

IT Security Operations Manager (Accenture LLP; Phoenix, AZ): Accenture LLP has multiple openings for the position of IT Security Operations Manager in Phoenix, AZ, and the job duties are as follows:

• Provide Enterprise level systems support in large scale, multi-datacenter and distributed security computing environment.
• Devise technical plan according to project requirements and support new technology implementation and migration by ensuring the right architecture and functionality and produce project and design documentation.
• Perform an extensive range and variety of complex technical and/or professional work activities.
• Undertake work which requires the application of fundamental principles in a wide and often unpredictable range of contexts.
• L3 Engineering escalation management; working across the Service Delivery Lifecycle on engineering solutions for new system roll-outs, major/minor enhancements; and ongoing maintenance of existing applications.
• Document design specifications and other system-related security information and define standards and alternatives.
• Design and develop solutions to complex security application problems, security system administration issues, or network security concerns; perform systems management and integrate functions.
• Evaluate current or emerging security technologies to consider factors such as cost, portability, compatibility or usability, and provide technical guidance or support for the development or troubleshooting of the systems.
• Facilitate in-depth technical analysis of all systems, including the security governance framework, architecture, and business continuity.
• Participate in the design, implementation, and execution of backup and disaster recovery plan for security infrastructure solutions.
• Interface with Security Architect and Engineering team to develop and maintain all technical schematics, Functional & Design Specifications, Installation Qualifications, and test plans.
• Develop scripted solutions and automation; create a plan to evolve the security system to reduce cost and improve system dynamics.
• Provide Expert Suggestions and Solutions, Root Cause Analysis, Proactive Best Configuration Practices and Guidelines, Reactive Solution for technically /functionally escalated Problems and issues.
• Provide support to major and critical incidents and resolve the issue within the service level agreement.
• Apply effective risk controls to identify potential threats and minimize or remove business impact by following the change control process.
• Assessment and optimization of the server and network systems through monitoring, statistics and health checks and proactively identify and resolve issues before it gets escalated.
• Analyze and solve moderately complex infrastructure problems and create operational documents.

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Qualifications

BASIC QUALIFICATIONS:

Must have a bachelor's degree in Computer Science, Computer Engineering, Computer Management, Management Information Systems, Electronics Engineering, or related field, plus 5 years of progressive post-baccalaureate experience in the IT consulting industry.

Must have 3 years of experience in each of the following:

• Managing Security Application Platform Support in CyberArk, ProofPoint, Cylance, Sectigo, and DefenderATP;
• Managing Network Security including the Palo Alto environment;
• Providing highly available solutions and fault-tolerant security enterprise and web-scale software deployments;
• Supporting Threat and Vulnerability Management through data analytics and reporting;
• Working with security, identity and compliance for Azure Cloud solutions;
• Supporting Public Key Infrastructure across Data Centers and Cloud;
• Managing policy and infrastructure for application whitelisting on platforms including Carbon Black and Defender ATP; and
• Managing security operations, including data assurance, monitoring, alerting, and notifications.

Must have willingness and ability to travel domestically approximately 80% of the time to meet client needs.

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