Organization: Accenture Federal ServicesLocation: Arlington, VA - Washington DCAccenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company that helps clients transform bold ideas into breakthrough outcomes. We serve every cabinet-level department and 30 of the largest federal organizations. Our 9,000 dedicated colleagues and change makers work with clients at the heart of the nation's priorities in defense, intelligence, public safety, civilian and health to make a difference for the people they employ, serve, and protect.The Sr. SFDC Business Analyst will lead requirements management, customer management, and acceptance criteria definition on a major federal government project.Facilitate requirements workshops, documenting detailed functional, technical, reporting & data requirements.Gather, create and document current and future business process flows.Conduct analysis of systems specifications and use analysis / diagramming tools to represent business / technical processes.Responsible for carrying out business, testing and training requirements gathering; BPR leads, workflow analysis, gap analysis, user stories, test case development and functional design. Offers analysis throughout all phases of the project lifecycle.Tests salesforce configuration and setup, test case development, performance and load testing, End to End testing, and functional/regression testing.Provide support to Salesforce users in sales and service teams, and act as the primary point of contact for end-user support.Engage with business stakeholders to gather/analyze requirements and map them to solutions that leverage salesforce functionality.Demonstrate Salesforce capabilities to solve business problems by implementing Proof of Value pilots and producing the supporting documentation.Migrate meta data between salesforce environments using change sets and other tools such as Snapshot as needed.Collaborate with end-users to create and maintain training materials.Manage relationships with stakeholders to achieve project goals.Maintain collaborative relationships with external vendors to achieve project goals, where necessary.Participate in the evolution of team best practices, standards and policies.Stay current with the periodic Salesforce releases and leverage the updates applicable to the ORG.Support all Salesforce releases and ensure system uptime as per the SLA.Be part of a fast paced agile scrum team and participate in planning, documentation, execution, testing, and launch of projects.
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Basic Qualifications:- Proficient experience in general Business Analysis- US CitizenshipPreferred Qualifications:- Salesforce.com Service Cloud and Sales Cloud experience- Solution Architect experience on implementation projects- Force.com platform experience- Data Migration experience- Additional Salesforce.com Certifications- Background with architecture concepts (integration styles, architecture styles, patterns)- Experience with Oracle-Siebel- Agile and Iterative experienceAn active security clearance or the ability to obtain one may be required for this role.Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.Applicants for employment in the U.S. must possess work authorization which does not require now or in the future sponsorship by the employer for a visa.Accenture is a federal contractor, an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.Equal Employment OpportunityAll employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.Accenture is committed to providing veteran employment opportunities to our service men and women.
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Accenture is committed to providing veteran employment opportunities to our service men and women.
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Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.