Mortgage Cadence, a wholly-owned subsidiary of Accenture, has been partnering with mortgage lenders since 1999, offering the industry's only true one-stop shop mortgage technology solutions designed for point-of-sale through post-closing. In a time when efficiency, speed and the customer experience are paramount to the success of lenders, Mortgage Cadence offers the most reliable software and dedicated people, supporting lenders every step of the way. Each of our products has revolutionized the mortgage lending process in some way, changing the way lenders lend and borrowers finance.
As a software company, we think like a start-up, with every employee empowered and encouraged to be visionary. Teamwork and innovation define what we do as we take our customers into the future by providing the last lending solution they will ever need.
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- The Document Center Solutions Analyst (SA) is a frontline customer support and implementation specialist.
- The SA implements new Document Center customers and supports existing customers by developing a thorough understanding of the customer's requirements, then applying industry best practices and detailed knowledge of the Document Center product to identify optimal solutions that support business objectives and meet or exceed customer requirements.
- Document Center SAs translate business requirements to technical requirements that internal operations resources can execute on.
- The SA collaborates regularly with other departments and team members to facilitate customer initiatives
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Qualifications
- Minimum of 6 months experience in client facing roles in Service, Support or Account Management
- Minimum of 6 months experience with Microsoft Office products
- Minimum of 6 months experience with software programming, SQL scripting, or advanced Excel formula writing
Preferred skills
- Experience working directly with mortgage documents and or mortgage compliance
- Project management experience, either directly managing projects or working with project managers
- Experience working with Mortgage Loan Origination Software LOS products
Professional skills
- Strong verbal and written communication skills
- Exposure to Visual Basic
- Effective time management, organization and prioritization
- Ability to work well as a part of a team
Pursuant to theColorado Equal Pay Transparency Act, if you are located in Colorado, the expected salary range for this role is 50,800-86,400 and information on benefits offered is here. If you are not located in Colorado, the salary range may be different.
As required by theColorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only , the range of starting pay for this role is $72,400 - $114,499 and information on benefits offered is here.
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Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
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Requesting An Accommodation
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Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
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