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Accenture

Communications Associate Manager - Compliance

3+ months agoAustin, TX

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com .

In today's business environment, growth isn't just about building value-it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model-one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models.



Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology.

The Compliance Associate Communications Manage will develop and delivers outreach in collaboration with the Compliance Program Managers. Deliverables will be sites, email communication, community email list development, ultimately, will be the development of a unified communications program design to enable compliance teams across Alphabet to easily know and understand who and how to engage with the compliance training program. The individual will work in concert with the privacy outreach communications specialists to ensure consistent messaging and integrated UX on sites for both compliance and learner manager audiences to our messaging.

Responsibilities:
  • Delivers efficiency and quality
  • Monitors, measures, assesses and corrects ones own process performance when executing transactions
  • Performs customer request problem identification and follows defined incident notification and escalation procedures to ensure they are communicated effectively and receives proper management attention to be resolved correctly
  • Maintains high customer satisfaction ratings by processing transactions accurately
  • Identifies all risks associated with execution of the assigned tasks within the business process and understands the security requirements linked to the business process.
  • Administers transactions according to the security requirements in order to mitigate risks
  • Executes core business processes and transactions
  • Performs core business process transactions involving data entry data capture according to defined methods, procedures, and standard delivery solutions to deliver business outcomes committed to in the service level agreement
  • Focuses on continuous improvement
  • Applies understanding of assigned business process to identify gaps and propose continuous improvement measures
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Qualifications

Basic Qualifications:
  • Minimum of 4 years of experience in project management
Preferred Qualifications:
  • BA BS degree in any field
  • Program management
  • Experience working in a social media industry
  • Experience working in an operations delivery environment
  • Experience in change management and process improvement
Professional Qualifications:
  • Excellent communication (written and oral) and interpersonal skills
  • Proven ability to manage multiple tasks under tight deadlines
What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

Job ID: AccentureInc-9498922
Employment Type: Other