Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Cloud Implementations Lead

3+ months agoMinneapolis, MN

The Automation Analyst works as part of an implementation team that reviews new releases and works on various process improvement for the installs team. Process improvements would include Validator tool development, Validator tool configuration, migrating Validator to latest Open-Source deployment tools (Terraform, Ansible, etc.), release management processes, build doc maintenance, and various other items.

This role requires strong troubleshooting skills across a distributed Windows and Cloud environment with multiple interfaces. The Automation analyst will have some direct interaction with clients requiring strong technical communication skills but will mainly work with install analysts directly.

In addition, this role requires working closely with the different types of projects that Installs team manages to capture processes that can be automated. This role will develop key measuring numbers for new automation that will lead to ROI and tangible benefits for our customers.

Key Responsibilities:
  • Responsible for automating processes for the team:
  • Maintain and support existing automation.
  • Release management process for automation. Including versioning control, packaging and deployment.
  • Improve and add new automation.
  • Work with pod lead and Architect to automate new processes or applications
  • Provide technical support for the team.
  • Documentation for automation issues and knowledge base
  • Support the team during go-lives in on call rotations as well as expedited requests on as needed basis. Expecting low engagements for these activities.
  • Make proactive suggestions for service improvements
  • Operate on a Scrum Team as a Developer with a Dedicated Scrum Master and Product Owner
  • Developer on a Scrum Team has the following Responsibilities:
  • Deliver working product increments defined by the Sprint Goal
  • Manage the Sprint Backlog and Burndown
  • Demonstrate working product to the Product Owner and Stakeholders
  • Commits Product Backlog Items to the Sprint Backlog during Sprint Planning
  • Assisting the Product Owner in Refinement of future Product Backlog Items, particularly defining the "How"
  • Instilling quality by adhering to the Definition of Done of a Product Backlog Item
  • Inspect, Adapt, and provide Transparency at the Daily Scrum, Sprint Review, and Sprint Retrospective
Read more of the job description

Read Less


  • 80% to 90% dedicated to Automation
  • Drive strategic Navitaire requests to completion including:
    • Automating upgrades for several Navitaire products
    • Automating deployments for Navitaire products
  • Migrate Validator tool to Open-Source provisioning tool
  • Incorporate SUS automation into Azure DevOps, CI/CD, pipelines.
IT skills:

Open-Source provisioning tools
  • Terraform
  • Ansible
  • CI/CD
  • ADO
Windows 2016/2019
  • Windows services
  • Event Log
  • RDP
  • Telnet
  • SMTP
  • Print servers
  • Clusters
  • MSMQ
  • Memory Dumps
  • Active Directory
    • Users, groups, OU's.
.Net C#
  • Programing in C#
  • XML
  • Configuration files for ASP.Net web sites, windows services and stand-alone .Net applications.
  • Connection strings for SQL Server.
  • SQL languate
  • .Net exceptions
  • .Net 2.0, 3.0, 3.5 and 4.0
  • WCF
  • App Fabric
  • Web sites, application pools and tuning up IIS.
  • IIS logs
  • SSL's
  • Load balancers
  • Firewalls
SQL Server
  • SQL language
  • SQL Management Studio
  • SQL Reporting Services
  • SQL profiler.
Production Support
  • Understanding of multi-tier applications in production environments
  • Experience in supporting, deploying and monitoring large production applications
  • Change control processes
Experience troubleshooting bottlenecks in multi-tier applications hosted in production environmen

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

Job ID: AccentureInc-9424160
Employment Type: Other