ABM is seeking a dynamic and results-driven Senior Project Manager to lead operations for the prestigious Highwoods Orlando Portfolio, consisting of seven Class A high-rise office buildings in downtown Orlando, two of which house-sitting U.S. Senators. This high-visibility account demands exceptional service delivery, financial oversight, and client partnership. The Senior Project Manager will oversee a team of 65+ employees, including both day and night shifts, Monday through Friday, with occasional planned weekend activities. This leadership role requires strategic thinking, effective labor management, and a deep commitment to customer satisfaction.
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2025 Employee Benefits | Staff & Management
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Key Responsibilities
Operational & Staff Leadership
- Manage and coordinate all janitorial operations across seven commercial high-rise buildings.
- Directly supervise day and night shift supervisors and team members to ensure productivity and coverage.
- Recruit, train, and retain team members with a focus on performance, engagement, and compliance.
- Conduct regular site inspections and ensure all safety and operational protocols are followed.
- Client Engagement & Retention
- Serve as the primary point of contact for Highwoods client representatives and tenants.
- Build and maintain strong professional relationships with property managers and VIP tenants.
- Deliver consistent, high-quality service and respond swiftly to client needs and concerns.
- Lead periodic performance reviews and contribute to long-term account strategy and satisfaction.
- Financial & Budgetary Management
- Manage operating budgets, payroll, and cost controls to meet or exceed profitability targets.
- Track and analyze productivity and labor metrics to drive operational efficiency.
- Prepare and present financial reports, variance analyses, and cost-saving proposals.
- Scope Management & Quoting
- Identify and manage out-of-scope service opportunities.
- Develop accurate quotes and proposals for additional services and project work.
- Oversee execution and follow-up for all approved out-of-scope services.
- Inventory & Supply Chain
- Ensure adequate inventory levels of supplies, tools, and equipment across all properties.
- Coordinate with procurement to maintain cost-effective purchasing and inventory management.
Qualifications
Required
- 5+ years of experience in facilities, janitorial, or property management, with large team oversight.
- Proven leadership in managing Class A commercial portfolios or similar high-profile environments.
- Experience handling labor planning, budgeting, and operational KPIs.
- Strong interpersonal and written communication skills.
- Ability to multitask in a fast-paced, high-stakes environment.
- Preferred
- Experience working with government, political, or high-security tenants.
- Bilingual (English/Spanish) a plus.
- Working knowledge of CMMS systems, Kronos, or similar workforce management tools.
- Why Join ABM?
- Opportunity to lead one of the region’s most prestigious janitorial contracts. - Work with a company committed to employee growth, client satisfaction, and service excellence.
- Comprehensive benefits package including medical, dental, vision, 401(k), paid time off, and more.
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About Us
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.