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AAA Club Alliance

Insurance Agent Assistant (Call Center) Hybrid Schedule

Cincinnati, OH

AAA Club Alliance is currently seeking an experienced Agent Assistant, Insurance Sales to join our Call Center Insurance Team in Cincinnati, OH! This position will support Call Center Insurance Agent's sales and marketing efforts by assisting producer with sales related activities. Daily interaction with AAA members and potential prospects with focus on prospecting assistance, quoting new business opportunities, and developing network (COI's) with Agent. Responsible for profitable growth of Agent's book of business. Must have an active P&C license

Work Schedule: Hybrid Schedule (Split time in office and work from home)
What we can offer you :

  • A competitive base hourly rate
  • Paid Time Off (PTO)
  • 8 Paid Holidays
  • 401(k) plan with employer match up to 7%
  • Medical, Dental, Vision and Prescription coverage
  • FREE AAA membership (inclusive of product & service discounts)
  • FREE Life Insurance
  • An outstanding portfolio of carriers and products - we work with multiple carriers to ensure we can offer our customers the best option for them!
  • A lead generation system that draws from our membership base
  • An in-house training program - The Insurance Learning Academy
  • Corporate sponsored marketing initiatives
What you will be doing:

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  • Maintains & builds Agent's direct prospect pipeline by utilizing EPIC and CRM databases.
  • Quoting new business proposals when applicable.
  • Developing COI's through various networking opportunities throughout community.
  • Referring existing clients to Customer Service Centers.
  • Return phone calls/voicemails from existing clients when appropriate.
  • Follow-up on outstanding leads generated by Retail Insurance Agent.
  • Active Cross-Selling of Home/Auto/Life (if licensed) policies to existing policyholders.
  • Other duties as assigned.
What we need from you:
  • High school diploma or equivalent.
  • 2 years successful P&C insurance experience required.
  • Active P&C license for resident state (required)**
  • Active L&H license for resident state (preferred)
  • Excellent organizational and time-management skills
  • Superior written and verbal communication skills
  • Outstanding technical skills: typing, data entry, quoting
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AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:

At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Job Category:

Job ID: AAAMidAtlantic-21539
Employment Type: Other