Skip to main content

Help Scout

Help Scout is a scalable, web-based help desk designed for a personalized customer experience. With best in-class-reporting, an integrated knowledge base, tons of integrations, and a robust API, Help Scout lets your team focus on what really matters: your customers.

ARTICLES BY HELP SCOUT

By Help ScoutEverything You Need to Know About Landing (and Excelling at) a Remote Customer Service Job

By Help Scout3 Unexpected Lessons I Learned When I Became a Manager

By Help Scout7 Slack Hacks That'll Instantly Make Your Life Easier

By Help Scout7 Ways You Can Keep Everyone's Spirits Up During Tough Times at the Office

By Help ScoutHow to Navigate Your Career in Customer Service (Depending on What Interests You)

By Help ScoutHow to Make Every Week a 40-Hour Week (No Matter How Much You Have to Get Done)

By Help ScoutThe Research Is In: Writing Makes You Happier (Even if You’re Pretty Bad at It)

By Help ScoutGetting Not-So-Great Feedback Sucks, But It's the Only Way to Get Ahead