Recently, I've been on more and more business-related phone calls that, despite being with smart people, left me with a bad impression. Sure, calls seem pretty simple, but anything from technological glitches that could have been avoided to poor time management can really impact your clients' and colleagues' impressions of you (not to mention your productivity).
So, just as there are unwritten rules for email and meetings, I'm spelling out the guidelines for business phone calls and conference calls that everyone should follow. Here's to more productive (and less annoying) calls forevermore!
Tell us! What’s your favorite phone call rule? Any that we missed?
Photo of phone courtesy of Shutterstock.
TopicsTools & Skills , Job Skills , Syndication , Meetings , No Seriously—Do This Now By Alex Cavoulacos , Communication , Workforce180
Alex is the President & Founder of The Muse, where she focuses on the growth and operations of the fast-growing business and pursuing constant innovation. Her book The New Rules of Work, written with her co-founder Kathryn, came out in April 2017. Outside the office, Alex can be found on her road bike or deep in a book. She also loves productivity hacks more than candy.More from this Author