The 27 Unwritten Rules of Conference Calls
Recently, I've been on more and more business-related phone calls that, despite being with smart people, left me with a bad impression. Sure, calls seem pretty simple, but anything from technological glitches that could have been avoided to poor time management can really impact your clients' and colleagues' impressions of you (not to mention your productivity).
So, just as there are unwritten rules for email and meetings, I'm spelling out the guidelines for business phone calls and conference calls that everyone should follow. Here's to more productive (and less annoying) calls forevermore!
Tell us! What’s your favorite phone call rule? Any that we missed?