If you find yourself on email for a significant chunk of your day, you’re not alone. In fact, the average person spends two and a half hours a day on email and receives 147 messages, according to this infographic by Lemon.ly.

So what can we learn from all this email? Turns out, a lot! Take a look and you’ll score some tips, including when you should send emails (i.e., when people want to read them) and what words to use to improve your changes of a reply. Happy sending!

Home page photo courtesy of Ian Lamont. Infographic courtesy of Lemon.ly.