How to (Nicely) Disagree at Work
But truthfully, disagreement is key to new, better ideas being born—and by bringing unique thoughts or concerns to the table, you prove that you’re adding valuable input to the team.
So, how do you disagree with your co-workers without sounding like a jerk? Liane Davey suggests several great ideas in her HBR article “Conflict Strategies for Nice People,” but one of my favorite tips involved a single word change:
Use ‘and,’ not ‘but.’ When you need to disagree with someone, express your contrary opinion as an ‘and.’ It’s not necessary for someone else to be wrong for you to be right. When you are surprised to hear something a teammate has said, don’t try to trump it, just add your reality. ‘You think we need to leave room in the budget for a customer event, and I’m concerned that we need that money for employee training. What are our options?’ This will engage your teammates in problem solving, which is inherently collaborative instead of combative.
Read some of her other helpful strategies, then think about what conflict it may be time for you to address at work today (and how you can do it right).
Photo of tug of war courtesy of Shutterstock.
About The Author
Erin believes in the power of content to spread ideas, build communities, and engage and delight people—which is why she spends her days helping employers and brands do just that. During her time at The Muse, Erin has also worn the hats of personal website expert, video producer, Shutterstock wrangler, master lunch-packer, and company librarian. Erin is always looking for new places to explore on the weekends, and she almost never says no to tea and a croissant. Invite Erin to tea at eringreenawald.com or on Twitter @erinaceously.