2 jobs for "TikTok Shop - Senior Account Manager, Fashion (Vietnam)"

TikTok Shop - Senior Account Manager, Fashion (Vietnam)

At TikTok - Ho Chi Minh City

Posted on Jul 24

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TikTok Shop - Senior Account Manager, Jewelry & Gold (Vietnam)

At TikTok - Ho Chi Minh City

Posted on Sep 29

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TikTok

TikTok Shop - Senior Account Manager, Fashion (Vietnam)

Ho Chi Minh City, VietnamAccount ManagementPosted Jul 24, 2024

Apply on company site View full job

Responsibilities

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.

Fashion is one of the biggest and most dynamic categories in e-commerce, driving both traffic and sales through fast trends, campaigns, and creator engagement.

In this role you will be responsible in delivering impact on the growth of merchants, by acquiring, and helping the sellers to succeed on platform, as well as delivering best customer experience by providing best service.

Join us as we drive the future of e-commerce here at TikTok.

Roles & Responsibilities:
- Acquire and incubate brands, principals and big merchants that contribute large GMV share
- Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality
- Identify new partnership opportunities that align with merchants' short- and long-term growth plans and establish JBPs
- Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction
- Manage mid-and-long tail merchants by leveraging scalable incubation and management programs and tools

Qualifications

Minimum Qualificarions:
- Minimum Bachelor's Degree or above
- 5+ years experience in e-commerce; direct experience in relevant categories preferred
- Strong connections with brands and big sellers are preferred
- Proficient in English, Excel and PowerPoint

Preferred Qualifications:
- Excellent interpersonal and negotiation skills
- Attention to detail, affinity with numbers, logical and problem solving skill
- A good team player, fast learner and open to changes

Responsibilities

Qualifications

Qualifications

Minimum Qualificarions:
- Minimum Bachelor's Degree or above
- 5+ years experience in e-commerce; direct experience in relevant categories preferred
- Strong connections with brands and big sellers are preferred
- Proficient in English, Excel and PowerPoint

Preferred Qualifications:
- Excellent interpersonal and negotiation skills
- Attention to detail, affinity with numbers, logical and problem solving skill
- A good team player, fast learner and open to changes

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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Perks and Benefits

Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- On-Site Gym
- Long-Term Disability
- Short-Term Disability
- Virtual Fitness Classes
- Mental Health Benefits
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(k) With Company Matching
- Performance Bonus
- Company Equity
Office Life and Perks
- Casual Dress
- Snacks
- On-Site Cafeteria
- Holiday Events
- Company Outings
- Some Meals Provided
- Happy Hours
- Pet-Friendly Office
Professional Development
- Promote from Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity And Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)