Pay range: USD $107,000.00 - $130,000.00 / Year
Your opportunityAt Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
Schwab Advisor Services supports independent financial advisors by providing the resources, expertise, and service they need to grow their businesses and help their clients thrive. Within Advisor Services, the Advisor Family Office team delivers specialized support for single-family offices, multi-family offices, and wealth managers serving ultra-high-net-worth clients.
As a Senior Service Team Manager, you will lead a team of approximately 10 to 15 professionals who provide dedicated, consultative service to advisors and their clients. You will build a high-performing and inclusive team through coaching, mentoring, career development, and clear performance expectations. You will also help resolve complex and escalated client needs, applying sound judgment and a strong understanding of financial services to deliver thoughtful solutions.
Working collaboratively with leaders and partners across the organization, you will help develop and evolve the service model, support team hiring and training, and contribute to cross-functional projects that strengthen the Advisor Family Office offering. You will anticipate operational and client risks, balance competing priorities, and introduce practical solutions that support responsible growth. Your leadership will directly influence the client experience, employee development, and the continued expansion of Schwab's specialized family office capabilities.
Applicants must be currently authorized to work in the United States on a full time basis without employer sponsorship.What you haveRequired Qualifications- Active FINRA Series 7, 63 or 66, and 9 and 10 licenses
- Bachelor's degree in finance, economics, business administration, or a related field
- Demonstrated ability to coach, mentor, and develop employees to achieve performance expectations and career goals
- Ability to assess complex or escalated client situations, identify potential risks, and implement appropriate solutions
- Strong written and verbal communication skills, with the ability to build trusted relationships with employees, clients, and business partners
- Ability to prioritize business needs, manage multiple competing demands, and deliver results within established deadlines
Preferred Qualifications- 3-5 years of people leadership experience within financial services
- Experience supporting financial advisors, family offices, wealth managers, or ultra-high-net-worth client relationships
- Demonstrated project management experience, including coordinating cross-functional initiatives and moving work from planning through implementation
- Ability to identify opportunities for service improvement and translate ideas into practical, scalable solutions
- Strong analytical and organizational skills with the ability to make informed decisions in a dynamic service environment
- Experience leading teams through change while maintaining employee engagement, service quality, and accountability
- Collaborative leadership approach with a commitment to shared goals, open communication, and continuous improvement
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.What's in it for youAt Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our
Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive
benefits package that takes care of the whole you - both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
