Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:This job is responsible for the analysis and resolution of highly complex credit and tax operations processes and issues that require coordination of multiple stakeholders to resolve. Key responsibilities include adhering to defined procedures and regulatory requirements, while managing projects and initiatives in support of process improvement or updates to procedures. Job expectations include supporting effective coordination across key stakeholders groups, including business controls and governance organizations.
The role will require the successful candidate to:
• Perform U.S. IRW tax withholding and reporting for Forms 1099, 1042-S, and 1042.
• Collaborate with global partners across GBAM Operations Tax & Control, GBAM Tax Change, GBAM Technology, Global Tax Policy, and Global Tax Compliance to support tax reporting, operational initiatives, and strategic change efforts.
• Investigate and resolve tax-related client inquiries and escalations, ensuring timely resolution.
• Produce, analyze, and present tax reporting metrics and trends.
• Reconcile high-volume data used in U.S. IRW tax reporting.
• Drive tax-related initiatives and regulatory change implementations in collaboration with GBAM Tax Change and GBAM Technology.
Responsibilities:- Leads end-to-end resolution of complex client issues and inquiries related to tax and credit reporting, often requiring significant research and engagement of business functional experts
- Conducts root cause analysis and drives solutions to address organizational challenges and initiatives
- Performs quality control and analytical support to ensure high performance accuracy
- Develops and implements new processes and procedures, and modifies existing procedures to ensure they are accurate and up to date
- Supports operational team projects and production of executive-level reports and presentations for senior management
- Identifies, facilitates, and supports process improvements, requirements, and initiatives across multiple stakeholders
Required Skills: • Advanced working knowledge of Microsoft Office applications, with a strong emphasis on Excel for data analysis and reporting.
• Demonstrated experience performing complex reconciliations, researching variances, identifying root causes, and implementing effective resolutions.
• Ability to manage multiple priorities simultaneously while maintaining accuracy and meeting tight deadlines in a dynamic environment.
• Strong interpersonal skills with the ability to work both independently and collaboratively within cross-functional teams.
• Exceptional organizational skills and attention to detail, with a commitment to maintaining data integrity across reporting processes and deliverables.
• Excellent written and verbal communication skills, with the ability to clearly articulate issues, solutions, and status updates to stakeholders.
• Bachelor's degree or equivalent combination of education and relevant work experience.
Desired Skills: • Experience with financial reporting, regulatory reporting, tax operations, or financial data management processes.
• Knowledge of U.S. Treasury regulations, including Chapters 3, 4, and 61, with demonstrated familiarity in information reporting requirements such as Forms 1099 and 1042-S
• Demonstrates a proactive approach to bringing forward new ideas and perspectives to drive innovation and deliver differentiated solutions.
• Knowledge of operational risk and control practices, including process improvement and issue remediation.
• Displays a willingness to challenge the status quo, champion new approaches, and promote positive organizational change.
• Actively participates in and drives initiatives to enhance tools, technology, and ways of working to better support an evolving client base.
• Values diversity of thought and background, fostering an inclusive environment that reflects and supports the diverse needs of clients and employees globally.
Skills:- Business Process Analysis
- Customer and Client Focus
- Reporting
- Business Acumen
- Critical Thinking
- Decision Making
- Problem Solving
- Prioritization
- Process Performance Management
- Risk Management
Shift:1st shift (United States of America)
Hours Per Week: 40
