Join Eaton, a global leader where equality and inclusivity are at the heart of our mission. Here, everyone is valued and belongs. Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangible impact on the world. We empower our customers to manage electrical, hydraulic, and mechanical energy more effectively, safely, and sustainably. At Eaton, we're dedicated to enhancing quality of life and protecting the environment with our innovative energy management technologies and services.
Our EMEA Business Service Center (BSC) in Budapest is Eaton's largest office in the region. With a diverse team of over 700 people, representing 40+ nationalities and speaking 20+ languages, the BSC is the central hub for business services. It empowers seamless operations and drives exceptional results across our electrical, industrial, and corporate teams. We are proud to be a Disability Friendly Workplace, ensuring an inclusive environment for all our employees.
What you'll do:The role is an individual contributor position supporting designated Eaton production plants across the EMEA region in one or more of the following areas:
- Supplier Quality Complaint Management (8D)
- Finance, including transactions and follow-up
- Sampling and PPAP
- Reporting and KPI management
- Regional Process Standardisation
Supplier Quality Complaint Management:
- Manage communication between Eaton and suppliers, primarily regarding quality complaints, including Cost of Poor Quality (COPQ), material returns, and corrective actions.
- Support Eaton Distribution Centres in managing supplier-related quality cases.
- Support the Return to Vendor (RTV) process from a financial perspective, including credit collection and supplier communication.
Finance:
- Manage administration costs (DMR fees) with suppliers arising from valid quality issues.
- Link quality complaints to the associated supplier charges.
- Escalate issues and roadblocks to the appropriate management level.
Reporting and KPIs:
- Prepare and maintain reports using Excel.
- Use SAP to manage and track information related to materials, costs, and material movements.
Regional Process Standardisation:
- Collaborate with Supply Chain, Finance, Engineering, and Quality teams to improve supplier performance.
- Connect Eaton subject-matter experts with sites to support effective issue resolution.
Qualifications:- Bachelor's degree required; preferrably in Engineering.
- Fluency in English is required; proficiency in any additional European language is considered an advantage.
- 1-3 years of professional experience in Quality (Supplier Quality/Production Quality/Customer Quality)
Skills:- Basic knowledge of Quality tools and methodologies, with a general understanding of technical and manufacturing processes.
- Working knowledge of SAP and Microsoft Office.
- Experience or knowledge of at least one manufacturing process or commodity, such as machining, plastic injection moulding, or assembly.
- Strong verbal and written communication skills, with the ability to communicate effectively across different functions and organisational levels.
- Strong drive for results and a proactive approach to achieving objectives.
- Strong networking and relationship-building skills.
- Enthusiastic and proactive in problem-solving and issue resolution.
- Open to continuous improvement, change, and new ways of working.
- Confident and resilient personality, with the ability to work effectively with different stakeholders.
What We Offer:- Wide Range of Employee Benefits: Hybrid work model, Annual bonus, Cafeteria, Private Medical Insurance, Life Insurance, - Eye-glass refund, AYCM partnership, Internal reward system (E-Stars)
- Employee Wellbeing Support: Access comprehensive support programs designed to enhance your overall wellbeing
- Family Friendly: Enjoy a family-friendly environment with policies that support work-life balance
- Talent Management and Career Development: We are dedicated to your professional growth, with a strong focus on internal mobility, continuous learning, and peer coaching
- Dog-Friendly: Bring your furry friend to work in our dog-friendly office
- Dedicated Spaces: Utilize our family room, multi-prayer room, stretching room, and chill room for your comfort and convenience
- Company Yoga Sessions: Participate in regular yoga sessions to stay fit and relaxed
- Social Responsibility: Join a socially responsible organization committed to making a positive impact
- Employee Appreciation Day: Celebrate with us on Employee Appreciation Day, recognizing your hard work and contributions
All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
