As a Senior Associate Copywriter in Brand Creative, you will write for JPMorganChase's owned channels and brand platforms. Day to day, you will concept, write and refine copy across digital, social, email, collateral and experiential/environmental touchpoints, partnering closely with designers, art directors, and cross-functional teams from early concept through final execution. This work matters because it defines and protects the voice of our brand-ensuring every message is on-brand, intentional, and culturally resonant.
Job responsibilities- Write clear, compelling copy across owned channels including web/app experiences, digital content, social, email, print collateral and out of home.
- Concept social creative, attend social shoots and oversee social edits.
- Shape brand voice and messaging frameworks to ensure consistency and resonance across touchpoints.
- Collaborate with designers, art directors, and cross-functional partners to evolve ideas from concept through production and delivery.
- Ensure work is on-brief-aligned to strategy, objectives, and audience insight; help clarify and strengthen briefs when required.
- Edit and elevate copy from stakeholders and partner teams to improve clarity, tone, and brand consistency while preserving intent.
- Present copy and rationale with clarity and confidence in internal reviews and stakeholder discussions.
- Apply strong cultural awareness to craft storytelling that feels authentic, current, and audience-aware.
- Integrate generative AI tools and emerging technologies into your workflow to support ideation, iteration, and production.
- Manage multiple projects simultaneously, balancing speed, quality, and deadlines in a fast-paced creative environment, with extreme attention to detail.
Required qualifications, capabilities and skills- 5+ years of experience as a copywriter, creative writer, or brand writer in an agency or in-house creative team.
- 3+ years of experience writing for large, recognized brands across multiple channels.
- A portfolio demonstrating exceptional writing craft, editorial judgment, and range across brand voice, content, and experience writing.
- Bachelor's degree in English, Communications, Journalism, Advertising, or a related field (or equivalent practical experience).
- Demonstrated experience developing concepts in close partnership with design and art direction.
- Strong conceptual thinking and the ability to translate strategy into clear, original, audience-relevant storytelling.
- Strong presentation, written, and verbal communication skills; able to articulate writing choices and rationale with clarity.
- Experience writing within brand guidelines, content standards, and approval workflows; able to incorporate feedback and iterate quickly.
ABOUT USChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.
