17 jobs for "IT Operations US & Canada Business Relationship Manager"

About us:

With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world's most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life's moments - from everyday connections to landmark celebrations.

Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other.

Join us and play your part in making life's moments mean a little more.

About the role:

Purpose of the Role:

Embed practical governance and stewardship for enterprise DA&I so data is owned, understood, trusted and used consistently. The role converts enterprise policies into clear accountabilities, controls and adoption mechanisms; it does not own source-system operations or make business data decisions on behalf of domain owners.

Key Accountabilities:

• Own the specialist roadmap: Set the standards, backlog and delivery plan for report governance lead, aligned to enterprise architecture, governance and the priorities of the accountable manager.

• Activate ownership and stewardship: Clarify domain accountabilities, onboard owners and stewards, and establish practical forums, escalation routes and operating routines.

• Embed governance by design: Translate policy into delivery controls, approval points and evidence requirements across products, platforms and analytical solutions.

• Measure compliance and trust: Define indicators for ownership, policy adoption, data quality and remediation; surface gaps and drive accountable action.

• Build sustainable capability: Provide playbooks, coaching and communities that enable consistent governance without creating unnecessary process burden.

Key Competencies:

• Pragmatic data governance: Turns policy and standards into workable roles, controls and behaviours.

• Evidence-led problem solving: Uses quality, adoption and risk evidence to identify root causes and prioritise action.

• Federated influence: Builds accountability across business and technical owners in a matrixed environment.

Qualifications and Experience Required:

Essential

• 5+ years of relevant experience in data governance, ownership and stewardship, quality, metadata, lineage, cataloguing and policy implementation, including accountability in a complex global or multi-market organisation.

• Demonstrated delivery of measurable outcomes in a scope comparable to Report Governance Lead, with clear ownership of decisions, priorities and stakeholder alignment.

• Proven ability to work across business, product and technology teams in a matrixed or federated operating model.

• Strong written and verbal communication, with the judgement to influence senior stakeholders and escalate material risks clearly.

• Practical understanding of data governance, security, privacy, responsible use and financial discipline relevant to the role.

Desirable

• Experience in consumer goods, retail or another complex multi-market enterprise.

• Experience with modern cloud data, analytics or AI platforms and product-led delivery methods.

• Bachelor's degree or equivalent professional experience in a relevant business, data, technology, engineering or design discipline.

Flexibility is key to our success. Talk to us about what flexibility means to you, so that you're supported to manage your wellbeing and balance your priorities from day one.

Our purpose is crafting iconic drinks chosen for life's moments. And it's our people, with their different experiences, perspectives and talents, who make that possible.

We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You'll work alongside people with different backgrounds, experiences and perspectives - challenging, supporting and learning from one another as one outstanding team.

Together, we're constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you'll have the opportunity to contribute, make an impact and play your part in making life's moments mean a little more.

Ready to bring your best? This could be your opportunity.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

Recruitment Scam Warning

Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money.

About Diageo

With over 200 brands, from Johnnie Walker to Casamigos to Bulleit, sold in more than 180 countries, we’re the world’s leading premium drinks company.

Size: 10,000+ employees
Industry: Food & Beverage

View company profile