6,098 jobs for "Service Manager"

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because each of us shares a belief that we can create something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something. The Apple Foundation Models team is looking for an Engineering Program Manager (EPM) to work with machine learning and software engineering to develop tools to accelerate machine learning model development and evaluation.

Description

In this role, you will drive cross-functional programs focused on accelerating machine learning development and deployment. You will partner with engineering management to lead projects through the software development lifecycle from concept to delivery. You should bring solid experience in system software and project management, strong communication and leadership skills, and a track record of driving and delivering multiple complex projects simultaneously. You should demonstrate high integrity, high energy, and feel comfortable in a dynamic and constantly changing environment. As an experienced project leader for various complex and at times highly ambiguous technical projects, you will need to build strong collaborative relationships within the organization as well as cross-functionally, and confidently and calmly manage any conflicts and challenges along the way. You will be responsible for successful outcomes and delivery, driving your projects with a keen eye for important details and communicating clearly on status and risks. If you relish challenge, are passionate about building and delivering phenomenal software products, and are excited by working with a great team in an exciting new technology space, then we want to hear from you - please apply!

Preferred Qualifications

Prior experience in hands-on software development

Excellent collaboration skills, working together with different teams, and fostering trust

Ability to thrive in a fast-paced, dynamic work environment

Curiosity and passion for new technologies, and proven ability to quickly understand technical concepts

Minimum Qualifications

BS/MS in Computer Science, Engineering or related field.

Program Experience: At least 3 years of experience in project or program management, leading cross-functional software engineering teams in large organizations to deliver consumer or enterprise technology products. Candidates should be comfortable structuring new programs and leading multiple work streams independently.

Technical Proficiency: Solid understanding of system architecture, design trade-offs with thorough understanding of testing, build and release processes for complex software or machine learning models.

Strong Leadership: Proven ability to lead, influence, and resolve conflicts within large, complex teams. Must demonstrate analytical thinking, problem-solving skills, and a product mentality.

Effective Communication: Excellent written and verbal communication skills, including presentation, negotiation, and the ability to communicate abstract ideas clearly.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $144,600 and $263,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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