Join Chase Offers to help deliver personalized offers that create value for customers and measurable outcomes for brands. You will shape the next generation of our offers platform and drive innovation across the digital shopping journey.
As a Vice President, Product Manager within Chase Offers Ad Server, you help design and deliver the next generation offers and advertising platform that expands customer value beyond core financial features. You translate advertising market needs into a prioritized roadmap and clear requirements, driving delivery across multiple scrum and data science teams. You partner across product, design, technology, operations, and control functions to deliver well-governed, high-impact capabilities.
Job responsibilities
- Define product vision and translate business priorities into a multi-quarter roadmap and measurable outcomes.
- Develop deep expertise in the offers and advertising platform and champion innovations that improve customer and merchant value.
- Lead discovery for new concepts by assessing customer value, business value, and technical feasibility.
- Build and manage a prioritized backlog across multiple teams, including epics and user stories in Jira.
- Partner with technology teams to drive sprint planning, refinement, and delivery execution, removing blockers as needed.
- Coordinate with consumer and merchant product teams to align experiences, dependencies, and shared milestones.
- Support third-party partner management and align roadmaps, timelines, and integration needs.
- Plan and coordinate testing, readiness, demos, and release activities to support high-quality launches.
- Define, measure, and report product performance using analytics, trends, and insights to guide iteration.
- Maintain end-to-end processes with internal and external partners to ensure consistent delivery and governance.
- Partner with legal, risk, and compliance teams to support approvals, documentation, and control requirements.
Required qualifications, capabilities, and skills
- 4+ years of experience in product development, technology, or consulting with exposure to large-scale program or product delivery.
- Experience working in agile delivery environments and supporting sprint-based execution.
- Ability to translate product requirements into clear user stories and acceptance criteria with technology partners.
- Experience leading through influence and driving outcomes across competing priorities.
- Strong organizational and project management skills with strong follow-through across multiple workstreams.
- Experience developing roadmaps and customer experiences that drive engagement and acquisition.
- Strong written and verbal communication skills, including executive-ready updates and presentations.
- Strong strategic thinking paired with hands-on execution and delivery discipline.
- Ability to operate effectively in a fast-paced, matrixed environment.
- Collaborative mindset with strong stakeholder management skills across functions.
Preferred qualifications, capabilities, and skills
- Understanding of artificial intelligence, machine learning, and business intelligence capabilities and how they support product experiences.
- Experience working with system architecture and data frameworks.
- Understanding of the digital advertising ecosystem, including measurement, data management, and advertising technology workflows.
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
ABOUT USChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
