254 jobs for "Manager, Technical Customer Support"

Sponsorship is not included for this role: we are not able to consider anyone who is on a current work visa or who will require a work visa in the future.

We are excited to announce a fantastic opportunity for a Product Design Engineer
at our Huntington, IN plant. You'll design custom Low Voltage Transformers, lead cost and safety improvement initiatives, and support new product development. Key responsibilities include managing BOM and drawing updates, maintaining PFMEAs, ensuring compliance with SPS, ISO, and UL standards, building prototypes, and resolving technical issues to enhance product performance and reliability.

What will you do?
• Designing custom Low Voltage Transformers to meet the specifications of incoming Field Orders.
• Leading Quality Value Engineering (QVE) projects to enhance cost-efficiency, material/labor productivity, and safety for both production teams and end users.
• Coordinating Bill of Materials (BOM) and drawing changes to ensure accuracy and compliance.
• Maintaining and improving site PFMEAs, leading initiatives to reduce critical Risk Priority Numbers (RPNs).
• Supporting continuous improvement efforts aligned with Schneider Performance System (SPS), ISO, and UL standards.
• Collaborating with the product growth team on new product development initiatives.
• Gathering and analyzing equipment issues, proposing and implementing corrective actions.
• Building prototypes under R&D delegation to support innovation and testing.
• Contributing to local product and process knowledge, and resolving technical challenges in manufacturing or customer applications.
• Ensuring compliance with corporate performance standards and enhancing product robustness.

Who will you report to?
Customer Satisfaction & Quality Manager.

What qualifications will make you successful for this role?
• Bachelor's Degree in Electrical Engineering, Mechanical Engineering, Design Engineering, or a related field.
• Strong technical knowledge of equipment and manufacturing processes.
• Experience with pilot runs and stage gate processes.
• Ability to independently assess solutions and contribute to technical problem-solving.
• Proficiency in updating technical documentation and managing design under R&D delegation.
• Excellent communication skills for effective collaboration with plant and R&D teams.
• Commitment to corporate compliance and continuous product improvement.

Key Competencies:
• Application Needs Understanding
• Engineering Skills
• Efficiency through Methods & Tools
• Design to Cost
• Materials
• Electromechanics Engineering
• Safety & Security Applications

Key Systems & Tools:
• MS Office Suite
• ERP Systems
• 2D/3D Drawing Software (e.g., AutoCAD, SolidWorks)

Bring your mechanical design talent to a team that's ready to welcome you - apply today!

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: "We see you. We value you". It's more than just pay and benefits- it's a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 86,400 - USD 129,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation , youth education initiatives, and military leave benefits.

If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form .

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Responsibilities

About Schneider Electric

Size: 10,000+ employees
Industry: Manufacturing

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