2,301 jobs for "Customer Experience Specialist"

AR Specialist with Hungarian - Lodz
Infosys Poland Sp. z o.o. - Łódź (hybrid 2/3)

We are looking for a candidate with:
Minimum 2 years of experience in Accounts Receivable, preferably in a customer-facing role
Hungarian at C1 level and English at C1 level
Good understanding of accounting principles and Accounts Receivable processes
Knowledge of Cash Application and cash collection (including voice collection) processes
Good communication and problem-solving skills
Good organizational skills and ability to manage daily priorities independently
Confidence in communicating with customers by phone and email
Good knowledge of MS Office
Experience with AX, Oxaion or MS Dynamics would be an advantage

Your key activities:
Communicating with customers by phone and email regarding invoices, payments and outstanding balances
Performing cash collection activities, including following up on outstanding payments and managing open items
Performing Cash Application and Order Release activities
Supporting Credit Limit Review activities
Supporting AR team with payment methods maintaining
Processing customer refunds and maintaining payment-related information
Preparing standard daily, weekly and monthly AR reports
Cooperating with other teams and internal stakeholders to resolve customer and payment-related queries

You can expect from us:
Performance bonus twice a year
Employee referral program bonus
Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
Access to training platform (self-learning), domain/soft/technical skills training
Possibility to use Hungarian language on a daily basis
Private medical care at Medicover (with possible extension to family members)
Reimbursement of Multisport card or points on MyBenefit platform
Attractive group insurance
Access to well-being platform, free meetings with a psychologist included
Stable employment based on an employment contract
No trial period
IT equipment is provided by the Company
Bonuses from the Social Fund
Flexible starting hours
Opportunity to participate in charity, sports and well-being events
Hybrid model of work in Lodz (2/3)

Recruitment stages:
CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback

About Infosys

https://www.infosys.com

Size: 10,000+ employees
Industry: Consulting

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