4,971 jobs for "Technical Product Support Engineer"

At Apple, individual talents converge around a shared commitment to excellence. Every new product and service we deliver reflects the strength of ideas refined through collaboration. This is possible because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you will not simply become part of our organization, you will be part of shaping it.

Media, Graphics and Compute Technology (MGC) provides the media and graphics foundation across all of Apple's innovative products, including iPhone, iPad, Apple Watch, Apple Vision Pro, AirPod and Mac. The Streaming Media Engineering team within MGC delivers the technology that powers the media playback experience on both 1st party and 3rd party devices via AirPlay. We are looking for a highly motivated software engineer to support us in the design and development of our next generation of AirPlay Experience across the Apple Ecosystem.

Description

The Streaming Media Engineering team is seeking a talented and motivated senior media application engineer to help lead the design and implementation of AirPlay on third-party devices. You will work cross-functionally with a wide range of design and engineering teams to develop new features and APIs for adoption by third-party partners. You will take technical ownership across key areas of the team's work, collaborating closely with engineering and the design teams to deliver polished, high quality AirPlay experience that reach billions of customers globally.","responsibilities":"Lead and define the team's technical direction, system architecture, and API design.

Collaborate with engineering teams across Apple, and partner organizations, to align on requirements, and deliver incredible products and experience for our customers.

Participate in design discussions and code reviews to maintain AirPlay system health and quality.

Root-cause and resolve complex issues spanning the media framework, SDK, and connectivity layer.

Drive improvements to connectivity, media playback performances, reliability and customer experience.

Adopt and integrate new Platform capabilities into AirPlay experience.

Preferred Qualifications

Experience with audio and video codecs such as H.264/HEVC/AAC/AV1.

Experience with networking protocols.

Knowledge of adaptive streaming technologies such as HLS or DASH.

Experience using HTML5 based video playback technologies such as MSE and EME.

Experience with mobile devices, embedded devices, and media players.

Minimum Qualifications

BS or MS in CS/CE or equivalent, and 5+ years of programming experience, with demonstrated proficiency across C/C++, Objective-C, and JavaScript.

Excellent communication and collaboration skills

Demonstrated technical leadership experience.

Strong problem-solving and critical thinking skills.

Actively uses GenAI tools (code assistants, agents) in daily engineering workflow.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $142,300 and $263,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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