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OTC Specialist with Spanish
Infosys Poland Sp. z o.o. - Łódź (hybrid 2/3)

We are looking for a candidate with:
Experience in customer-facing roles
Spanish C1/C2, English C1 (essential for client's communication purposes)
2 years of experience in working with clients (in AR or another F&A domain)
Good communication skills, attitude for problem solving and teamwork skills
Good knowledge of MS Office package
Highly developed, self-organization

Your key activities:
Telephone contact in Spanish (responding to phone calls, e-mails, and queries from the clients)
Perform cash collection activities - chasing customers, managing open items
Supporting AR team with payment methods maintaining
Communicating and maintaining professional relations with customers, suppliers, and co-workers
Identifying process gaps and improvement opportunities
Preparing daily, weekly, and monthly regular financial reports
Ongoing e-mail communication in Spanish and English

You can expect from us:
Performance bonus twice a year
Employee referral program bonus
Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
Access to training platform (self-learning), domain/soft/technical skills training
Possibility to use Spanish language on a daily basis
Private medical care at Medicover (with possible extension to family members)
Reimbursement of Multisport card or points on MyBenefit platform
Attractive group insurance
Access to well-being platform, free meetings with a psychologist included
Stable employment based on an employment contract
No trial period
IT equipment is provided by the Company
Bonuses from the Social Fund
Flexible starting hours
Opportunity to participate in charity, sports and well-being events
Hybrid mode (2 work days from the office per week)

Recruitment stages:
CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback

About Infosys

https://www.infosys.com

Size: 10,000+ employees
Industry: Consulting

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