Join a dynamic Home Lending Finance & Business Management team in a high-profile leadership role that combines financial acumen, business management, data analysis, process improvement, and executive communication. The Executive Director will serve as a strategic financial advisor to Home Lending Sales, Marketing & Finance leaders, synthesize complex information into clear insights, and lead end-to-end work that supports performance and profitability.
As a Home Lending Consumer Business Management, Executive Director on the Home Lending Finance and Business Management team, you will partner across the business and various functions to understand key business drivers, revenue and expense streams, staffing and production trends, and the financial implications of strategic decisions. You have strong judgment, an ownership mindset, and the ability to influence outcomes across organizational boundaries in a dynamic environment.
Key Responsibilities
- Lead Finance support for the Home Lending Consumer Sales organization across strategic priorities, including production, profitability, and business and marketing KPIs.
- Act as a trusted advisor and constructive partner to senior business leaders by providing timely financial insights, clear recommendations, and effective challenge.
- Drive budgeting, forecasting, monthly analytics, and management reporting for relevant P&L, headcount, and key business performance metrics.
- Analyze financial and operating performance, identify trends and opportunities, and partner with Finance and business teams to address emerging risks and opportunities.
- Guide the development and continuous improvement of automated reporting and visualization for key business drivers, profitability, and ad hoc analysis.
- Prepare and deliver insightful, high-quality executive presentations that synthesize complex information and support decision-making.
- Engage and influence partners across the business, Marketing, Human Resources, Technology, Risk, and Finance to drive operational success and business results.
- Develop talent and promote a collaborative, accountable, and high-performing team environment.
Qualifications, Capabilities, and Skills
- 10+ years of experience in financial analysis, finance, or business management.
- Proven leadership skills with the ability to set direction, develop talent, and deliver results through others.
- Strong financial acumen with demonstrated ability to improve and streamline processes.
- Advanced analytical and problem-solving skills, including the ability to evaluate large or complex data sets and present conclusions concisely.
- Excellent written and verbal communication skills, with the ability to develop executive-ready materials and communicate effectively with senior management.
- Strong relationship-building and influencing skills across a broad range of functions and organizational levels.
- Excellent project management, organization, time management, and prioritization skills, with a proven track record of executing against multiple deliverables.
- Highly motivated self-starter who works with a high degree of independence, sound judgment, attention to detail, and a logical thought process.
ABOUT USChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.
