Distinguished, Enterprise Architect
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Job Category
Sales
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
What if you were empowered to solve the most complex business problems that companies face today? What if you could collaborate with teams of talented and passionate individuals to craft innovative architectures and transformational strategies? ... Sounds like fiction, you say? Absolutely not! Welcome to Salesforce!
Chief Customer Transformation Advisor (CCTA) is a customer-facing enterprise-wide expert with broad technical skills, deep industry knowledge, and unparalleled business acumen. The CCTA supports sales teams in developing Salesforce value propositions that align with our customers' business strategies on digital transformation and cloud adoption. The CCTA is a subject matter expert in one or more categories that may include: business strategy, application architecture, data & information, integration, security, cloud computing, distributed platforms, mobile, and analytics. CCTAs are expected to have strong sales skills and use proven consultative approaches to engage with customers and define their transformation journey along with steps to get there.
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Here is a list that highlights a CCTA's day job:
• Assist the customer in business planning and strategy by focusing on business capabilities and maturity. Understand customer needs, company's products/services and match them with best in class technology to define a north-star target state.
Help to define prioritization and sequencing of the transformation by proposing a strategic roadmap that leads to the target state. Lead key discussions around change programs from both business and technical perspectives.
• Determine which Salesforce and third-party technologies to leverage in customer's architecture landscape, based upon product knowledge, industry experience, industry standard Enterprise Architect (EA) frameworks, and Salesforce EA methodologies
• Clearly articulate business architecture (mission/vision, capability models, capability assessments) and technical architecture (current and future state diagrams, solution best practices, reference architectures, design patterns).
• Provide reliable and trusted -data rich- points of view of relatable customer transformations in the industry i.e. how other customers with similar needs have succeeded in their transformation.
• Assist sales teams in responses to RFPs and technical requirements documents
• Travel to customer engagements. This position may be assigned to support one or more geographies and account teams.
• Actively engage with account executives and solution engineers to develop opportunities for customer-facing enterprise architecture engagements. Continuously promote and communicate the value of Enterprise Architecture both within the solution engineering community, as well as within the broader sales and customer success organizations.
• Participate in all appropriate product/sales training, certifications, educational sessions and industry summits to acquire and maintain the knowledge necessary to be effective in the position.
• Share engagement experience with the internal audiences and enrich collective IP. Conduct architecture workshops and other enablement sessions. Mentor and guide junior enterprise architects.
Work within a matrix-style organisation, collaborating across multiple teams and stakeholders.
Your Impact:
• A trusted advisor to CIO/CTO/EA level contacts and their teams as they look to move their business to a cloud architecture. Acting as the Account CTO
• A true asset to Salesforce due to broad and deep knowledge of business and technical architecture across all relevant domains.
Minimum Qualifications:
• B.S. Computer Science, Software Engineering, Management Information Systems or equivalent
• 10+ years experience in either software, system or enterprise architecture disciplines
• Good understanding of and ability to discuss cloud architecture and principles of modern platforms including SaaS, PaaS, multi-tenancy, multi-tiered infrastructure, etc.
• Good understanding of enterprise application integration technologies as well as common EA topics such as person based journeys, process orchestration, master data management, analytics and insights, artificial intelligence, etc.
• Good understanding of security processes, standards & issues involved in multi-tier cloud or hybrid applications
• Familiar with Industry or vertical solutions a plus
.Familiar with principles of network, application and information security
• Articulate recommendations and ideas with crisp written and verbal communication skills
Preferred Qualifications:
• 10+ years in a pre-sales role or customer-facing consultative role
• Experience with and deep understanding of key business drivers and technical architecture
• Working knowledge of Salesforce's platform capabilities, hosting infrastructure, security and integration capabilities
• Familiar with design thinking and similar principles
• Familiar with relevant (regional, vertical, etc.) data privacy, risk management, and compliance requirements
Business Value Engineering experience is a plus
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Adoption Leave
- Return-to-Work Program
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- Snacks
- Some Meals Provided
- Company Outings
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Company Equity
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Professional Coaching
- Work Visa Sponsorship
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Unconscious Bias Training
- Diversity, Equity, and Inclusion Program
Company Videos
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